Reviews for Black Rock Coffee Bar in Richland, WA
Do not go to this location , we waited in store for 45 min Because the manager would not get up and help the barissta running... the drive through . The Manger had the nerve to get irritated with the barissts for not prioritizing the drive through enoughwill the people inside stood around and waited . 45 min is a ridlicous amount of time to wait when they have other locations tochoose from . Don't give this business your money's choose one that provides customer service . This is not on the batista thisis on management. Read more
We had stopped coming to this location a few months back due to the lack of customer service BUT thought why not give it a... second chance. Glad we did!! Mikaela and Christina TOTALLY make us want to continue coming back here. Thanks girls for ouramazing coffees, kind manner, great customer service and great smiles. Read more
Black Rock, this you? Drinks were good but muffin thing had mold on it ????????
Nothing more disappointing than rushing to the airport, but just enough time for coffee....and the open sign is on, but the girl... is sleeping and never coming to the window! 6/26 5:30 am for reference. I may call the manager, but for now, this reviewstands! Read more
Love the chill decor, sets the tempo and very inviting to patrons. Makes you want to hangout all-day. Nice selections of coffee... offering-lattes ,americanos and espressos. Simple pastry offering but delicious. The Giesen roaster working in the background isso cool, makes the place feel industrious. So happy this place exists. Read more
Cool place. Very open environment. Couch and table seating. A working roaster is visible across the room. Drive up is also an... option. Coffee taste great. I drink mostly doppio and I approve of this coffee. Read more
I like my morning latte strong, and they sure understand a European style latte here. Besides a great drink, and scone, the... decor was excellent. Lots of seating and table options, with a simple but very artistic theme. It set the perfect mood for agreat day. Read more
Several months ago I received a gift card from a co-worker for Roasters. I knew that Roasters was bought out by Black Rock. I... went there and the card didn?t work. The barista said my drink would be on the house, but I should contact the company to get areplacement card. I reached out to the company and they said they would send me a replacement card, but it hasn?t happened. It?sbeen over a month and still no replacement card. I sent them a copy of my gift card. I even reached out to them and still noresponse. This was never the issue when Roasters was the owner. Read more