Reviews for Golden Chick in Richardson, TX
11/28/22 @ 2:38PM/Central (West Arapaho, Richardson, Texas) I purchased the special (20pc tenders, 5 rolls and gravy); I ... added 2 family sides (green beans and macaroni & cheese). I was tired and exhausted from moving. I was using DART/#238 SouthGarland bus to get to the Arapaho DART Station, ; therefore, I was pressed for time. Mr. Darrel is always professional, informative and courteous when I come to the store. I took the young lady's word that the order was correct and I exited tocatch my bus. Upon getting home, other things related to moving took my full attention and I finally noticed the order wasincorrect. It had macaroni and cheese and mashed potatoes and gravy but no rolls. I knew I had to come to the Post Office(Belle Grove Road) the next day, so I thought I would drop by and puck up my green beans and rolls. I was surprised when thefemale manager, refused honor my request. I had my receipt. This kind of service speaks volumes about the company's valuesand how much they value the customer. I experienced a situation with Chili's (Casa Linda) in 1984. I have never set foot in anyChili's since and I made it my mission to keep business partners, family and friends away from Chili's. Golden Chick doesn'trealize that they aren't the only company selling chicken. We all know and love Chick-fil-A (Down to earth company with aheart), Raising Canes, Chicken Express, Popeyes and I could go on....It would the LORD GOD coming from Heaven and telling me todo business with Golden Chick before I would ever give my money to a company who calls me a Bald Face Liar. Read more
The roasted chicken breast is always so juicy and delious. I enjoy their coffee in the mornings. Everyone that works there is... always so friendly to me. Read more
This is the first time. I purchased golden roasted chicken and it was burnt and cooked hard. The restaurant on Auproha Street... normally cook good roasted chicken. Read more
Mr.Darryl is always very pleasant and nice when I come here . I mainly hope to come in contact with him everytime. My food is... always fresh and the process is quick my favorite location . Read more
This is for your Greenville TX location. My husband picked up our dinner. He just got home and sat to be relaxed for a few. He... looked at our order and realized it was totally wrong! Took it back and they treated him horribly. Ranting over how long it hadbeen! He had the receipt showing what he ordered and they wouldn't correct any of it! I will let everyone I know to not go toGreenville location! We love Golden Chick but not Greenville! Read more
Ordered through website and waiting for over an hour for a delivery when I'm a couple blocks away. I ordered through the... official Golden chick website, not a 3rd party website. This wait time is unacceptable. 30 minutes after the estimatedtime. *update* I was contacted by Ally and told to contact the restaurant directly. I called for 30 minutes with no answer. Finally got ahold of someone and they were no help. They can't even cancel my charge. I ordered 2 hours ago! DO NOT use theironline ordering system! Read more
I ordered one small corn nuggets and one small fried okra at the Arapaho avenue off of 75 .When the lady bought my order out , I... had 2 okras instead. When I took the extra okra back inside the nice black male cook kindly fixed my corn nuggets. The Hispaniclady who gave me the order was very argumentive , and was saying she double checked and the order was right. It was not! Shebasically called me a liar. Teach the employees to have respect for all customers, even the black customers ! Read more
My kids turned me on to the fact that Golden Chick has roasted chicken and now there's no looking back. I love being able to... get something halfway healthy while I'm on the run. Read more