Reviews for The Coffee Bean & Tea Leaf in Rialto, CA
Okay Rose gives the BEST customer service I have ever had. I love seeing her every morning I go in for my coffee. Really the... best part is my coffee and bagel. I LOVE Coffee Bean!! Read more
I ordered a Large Vietnamese Iced Latte because it?s was my birthday. I was sure I had a reward because I get one every year.... They made my drink but when I pulled up the Coffee Bean app there was no birthday reward. I showed them my app, my birthday wason my account, I showed them my drivers license to prove it was my birthday and showed them I had points from previous purchasesand history so they didn?t think I had just download the app. They told me that they didn?t know why I didn?t have a QR codereward but that they couldn?t give me my drink which they had already made. They threw away my drink and told me to contactCoffee Bean online about my rewards. Read more
I stopped by for an iced vanilla latte with almond milk and light ice since I had read the reviews about too much ice on drinks... at this Coffee Bean location. I received extra ice instead. I returned to speak to the manager and my drink was nicely replaced.However, they gave me a hazelnut flavored latte with regular milk instead of my almond milk vanilla latte. Such adisappointment! As much as I love Coffee Bean at other locations, the next time I'm in Rialto, I'll stick to Starbucks. Read more
Best iced blended drinks by far. Nobody can compare in the USA. In my opinion, although i have heard amazing reviews about... Australian Coffee being superb comparatively speaking. Would love to have opportunity to try Aussies coffee.. Read more
My Chai tea latte was okay, could have been made better. Employee was nice
The ladies and staff were very friendly and helpful. I visited there the night of 7/24 picked up a large traveler last minute..... manager accommodate my last minute order and brewed the coffee nice and fresh, packed everything up and had me on my way..Good Customer service is hard to find now a days, but I'm happy to say I found it here. The coffee shop was also nice , cleanand organized. Thank you everyone. Read more
Tried this location for the first time, and the customer service was on point. I had not been to a coffee bean since last may... while in Hawaii. Sad that they discontinued the chocolate covered coffee bean drinks but Zalya made it all better by assistingme with recommendations. I tried the cookies and cream coffee shake and it was delicious. Will definitely be coming back formore, especially at this location. ???? Read more
I love it my new starbucks?s now! Better! Wish they had more locations ??????