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Reviews for Fazoli's in Reynoldsburg, OH

Yonas Negash 1 year ago
2

I am, or was, a regular customer at Fazoli's until today. This is what happened. Today 09/21/22 at 5:20pm I pulled into the... drive through and ordered a Chicken Pesto Rotini. They thought I said Fettuccine so they charged me $8.99 for the Fettuccinethen had to cancel it saying that the $8.99 should be back on my account in 3 days, but I doubt it'll be that easy to get mymoney back. They then charged me $9.99 for the Chicken Pesto Rotini. When I got it I noticed that the green Pesto sauce wasmissing so I brought it to their attention. One girl asked the cook if he had added it to the Chicken Pesto Rotini and he saidyes. I then told her that I don't see it. She then assured me that they sometimes put it under the cheese. Another girl gave mea weird smile and I drove home. When I got home I put some black pepper on it and began digging into it only to find that thegreen Pesto sauce was in fact missing which made it taste bland. I included pictures of both the food and the recipes from bothtransactions as proof. Read more

RUSTY DAVIS 2 years ago
5

Great food Great Value friendly drive thur Service!Will definitely be back. Recommend Highly

Linda Teach 2 years ago
4

Maybe you don't find Fazoli's that authentic. But I will say they are consistent. I can count on the taste being good. I like... the lasagna and it is still just as tasty as the first time I had it years ago. Read more

Joel Ankrum 2 years ago
5

Great experience for a Favolis. Very clean and friendly staff. Good food for the price. Much better than a high priced Italian... restaurant that claims to be family when you're there. Read more

Iris Washington 2 years ago
5

I ordered a Keto lunch meal which came with a Pepperoni Flat bread and a side salad. When I received my salad the lettuce was... wilted. I called the store and spoke with the manager and he told me to come back to the store and he will replace it free ifcharge. When I came back to the store the Manager Tyson replaced my whole meal. That's customer service that we don't seeanymore. Thank you Tyson and his team. They were very friendly and took care of my issue promptly. Read more

Meng Thao 2 years ago
4

Nice restaurant clean. Friendly staff, very helpful! I like the new look and feel of the inside. Great price! Great food! Fast... service! Love it! Read more

Liana 77 2 years ago
3

I waited in a very long line, once at the window 3 people were there. The male was working, and the female at the window was... busy working. I noticed another female laughing and texting on her cellphone, at the front counter( I TOOK A PICTURE)Long storyshort....I got the wrong order, well the window employee apologized. She stated that the person in front of me left, due to thelong wait. So unfortunately I got their order. I was told the girl on the cellphone, was supposed to double check the orders andshe passes them. Welp I guess her cellphone conversation, was more important than doing her job. Anyhow it's fast food, and thefood was okay. But the service.....Hmmm not so okay. A little less texting and a little more working, and this Fazoli's locationwill be okay ???? Read more

Carolina B. 3 years ago
5

Me and my husband was here for the first time . We was very hungry and we stop here to eat . We had a very good food and very... good service and personal ???????? I recommend this place ! BE CAREFUL ?HERE IS SO GOOD FETTUCCINE ALFREDO AND BREAD STICKS???????????? Read more