Reviews for Paradise Donuts & Gelato in Rexburg, ID
Updating my review. The new employees were welcoming and friendly! The cronuts (croissant donuts) were super yummy!
Donuts were not cooked properly and were flat looking, the taste was WAAAY off too????Clerk was nonchalant and not pleasant at... all. He even made a comment about a couple having to wait a while to another guest because they had to wait on the icecream/gelato to get softer. Just rude, we will NOT BE BACK! 10/04/2022 Read more
The old-fashioned donuts are the best! The donuts are on the smaller side but very good. Make sure to go when they're most... fresh. Read more
I gave them 2 stars because the donuts are decent but dealing with the workers is such a drag! We have been twice and everytime... I walk away I tell my wife I have never seen worse customer service! Each time we are in there it feels like we are such aburden to the workers. We get no greeting as we walk in (even when there is no one else in there.) We heard audible sighs whenwe requested our donuts to be filled. And when they do talk to you its the absolute bare minimum and it seems like they are onlytalking to you out of necessity. Overall very disappointed. Read more
Been here many times. Donuts are good, they are small and expensive for their size. The customer service is terrible though. The... guy there will never talk or greet you. I asked him what were the best kind of donuts and he goes "they're donuts, taste all thesame." I thought that was very rude and didn't want to come back. In my opinion Broulims across the street have better donutsand are cheaper. Read more
Great donuts! Hard to disappoint, especially this place. One of the things that I really love about Paradise Donuts is their... genuine love & care for each customer. They were totally chill with me taking my time and letting me know some of their personalfavorites. In the end, had some incredible donuts and a happy stomach ???? Read more
Heard good things about this place but was grossed out when I walked in. A couple of dozen donuts were sitting out on trays and... they didn?t look great. It looked dirty and even unsanitary. I heard they make new donuts everyday, but the donuts we got (whichwere 5 different types of donuts) had a stale texture. Super disappointed about it because I love donuts. However their Gelatowas phenomenal. I would probably go back and only get that. Read more
I ordered 6 donuts and they were all put into 1 bag 1 small bag and they weren't the right order! I am very displeased that I... paid $22 for donuts that were smashed and we're not the things that I ordered!! Read more