Reviews for Subway in Reston, VA
Pretty much like every subway. Serving little food for an expensive price on sandwiches... This one I don't like. They act like... we don't know the menu. My sandwiches always have very little meat and I have to get extra meat to be charged the extra. SeriousBull I'd say. Read more
Ordered a $10 foot-long sandwich with Sweet Onion Sauce (the one & only reason I like Subway). I then immediately CALLED the... restaurant to confirm the sauce and to please add extra on the side. Drove 15 minutes for curbside pickup during a rainstorm.When I got back home 20 minutes later, my sandwich had no sauce whatsoever and nothing on the side. Chicken, lettuce, and bread.When I called and asked for a refund, she said she can only ask me to drive back in the storm to get the sauce. Even if Iconsidered such a ridiculous request, by the time I got home my food would have been beyond cold. Contacted corporate. They didnothing but say ?we?ll tell our team, and see you soon!? I could say more about that, but just DON?T go to Subway, especiallythis one. Go to Potbelly?s instead. Read more
I went in for a quick work break on my route pretty good I was greeting and helped even when I went to the restroom midmake of... my sandwich he didn?t mind he waited for me to come out. My only problem is I got a drink from the fountain, lemonade, I was ina rush so I poured and left but taking a sip of my drink it tastes like its a mix with sugar and pickle juice not lemonade. Read more
Person (Hispanic woman) preparing food was not wearing a face mask properly. The mask was below her mouth, around her chin, and... she was on her cell phone talking over the food. During this time of the coronavirus pandemic and the fact that Virginia lawrequires a face mask be worn indoors at all times, this is absolutely unacceptable! When I called the location to ask for amanager the same woman hung up on me! Absolutely rude and irresponsible behavior especially from someone in the food serviceindustry. Read more
Store associate an old Spanish lady is so rude she don?t know at all how to provide a good customer service to a customer . I... did online 2 footlong tuna subs . And I ask her not to put green pepper and onion on one of my sub which is forgot to mention inmy order and she start scolding and said I know my work let me do my work . And she ask me to be quite . I will never ever go tothat store again in my life . Read more
They are really consistent and sweet here. Extra lettuce and you get it. They understand subway and customer experience. I... frequent here and it is above expectation for a fast food establishment. Read more
Horrible staff, they outright refused to give my husband the order he was asking for saying they didn't have any more bread,... even though they already had shown us the bread, and then just after gave the bread to the person after us. My order in themeantime was not right either because they didn't have spinach. They way they handled the incident was just very rude. Read more
Stood at counter for 15 minutes waiting to be served while employees stood in the office talking and staring at me. No one... answered me when I tried speaking to them and they continued to ignore me. There is no customer service at this location andemployees don't seem to care. I've been a manager in the food service industry for 20 years, im going straight to corporate withthis. Read more