Reviews for Taco Bell in Reno, NV
No so good. Took a while for them to even notice I was there. Once they did the service was friendly. However it took a very... long time after ordering to get food. The food quality? it?s Taco Bell, don?t expect much. Read more
Went through drive-thru and placed an order and was told they were out of ground beef. I had an option of chicken or steak. I... chose chicken. After I received my receipt I realized they had charged me $1.40 extra per item that had chicken on it. I wasnever told of the extra charge and when I asked the cashier about it he just shrugged his shoulders and said that's the way itis. Bad experience for me. Read more
Pitiful! First of all I went to order. The woman behind the counter stated right away 'I'm going on break'. She then yelled... to the workers in the kitchen for someone to take my order. This took a good 3-4 minutes for someone to come to the frontcounter to take my order. I ordered the Cheesy Beefy Burritos as I had seen advertised on TV. They were the worst Burritos Ihave ever had. I managed to finish one of the 'not very desirable' things before I got up and left. It was very close to beingdisgusting! Never again will I go to this Taco Bell location. Read more
This was a very friendly taco bell. The manager helped me build the perfect taco for my special needs. Thank you for one of the... best taco experiences of my life. Read more
I should have read the one star rating. It lives up to it's score at a one star. I have always understood the lack of employees... or experience but they had a staffed kitchen. I ordered 7 item order and it literally took 45 minutes. When I approached thecounter and talked to the General Manager Priscilla she told me that they had not started my order yet the customers behind megot their order 10 minutes ahead of my 45 minute wait , for nothing!!! I asked for a refund and Priscilla "gm"??? Would notrefund a credit card. Terrible experience, I would never waste my time at this location. She gave me a number to call for myrefund and it was a scam. So I emailed corporate and am waiting for my refund. Read more
Haven?t ate at a Taco Bell since they stopped making the Mexican pizza. I?ve been craving one since I heard they were coming... back. Waited a whole week and finally got one just to see it made all wrong? only reason this isn?t a 1 star (negative if Icould) is because Jared made things right.. i appreciate you Jared. The regular cook though.. words for him I won?t put in areview Read more
The evening of Wednesday Feb 9th. Me and my partner went to this location. We ordered 2 Fiesta Veggie Burritos, 1 Spicy Potato... Soft Taco, and 1 Black Bean Crunch Wrap. When we got to the window, the girl said ?We are out of potatoes, would you like areplacement?. I told her I wanted another one of the Veggie Burritos but without guac. So they made the order and we went on ourway. I swear, we should have checked the order before leaving the property. When we got home, we realized that the VeggieBurritos were not even burritos. They put all the ingredients that were supposed to be in the burritos into a SOFT TACO SHELL. Iwas like what is this!? Then, we realized that the Black Bean Crunchwrap had absolutely NO beans in it. So we called up themanager and he said we can bring the order back. So we brought it back and asked them to remake the order. First of all, the onelittle girl LIED to me about having no potatoes because the order they remade for us had a Spicy Potato Soft Taco in it. Theorder they remade for us was a complete failure. The Veggie Burritos had no guac in them. The only good thing about the remadeorder was the Black Bean Crunch Wrap and that wasn?t even wrapped all the way. The Spicy Potato Soft Taco had guacamole in it?what?! That taco does not need guacamole, and its not even supposed to come with guacamole. I?m so confused as to why it had tobe like this tonight. I was so disgusted with it, I couldn?t even finish the order and I had to throw it away a second time.During the daytime, this Taco Bell is decent. When it turns night time, they have very incompetent and ignorant people working.No wonder why this place has the hire so often, they never hire good people. I feel like they are joking around with us andplaying games. Overall, I?m confused, disappointed, disgusted, and feel like I?m getting played. Read more
Unfortunately this is probably the worst tacobell around. It always takes forever and you're in the drive thru for at least... 20-30 minutes if you're not the first car there. Our last experience we sat in the drive thru and no one answered the intercomfor the car on front of us for over 5 minutes so they drove up and when we got there same thing and the car behind us the signwas on and lights on but don't believe there was anyone actually working which is unfortunate. In this time of post covid it'shard to find workers and all but at least shut down the store if you're gonna walk off. Read more