Reviews for Starbucks in Reno, NV
nice place. good areas for sitting. coffees tasted great. even got a free sample.
Order was not correct. I got a completely different drink than what I ordered. What's astonishing is that the label is correct... on the cup! Also, for the drink they sent it's not even tasty and the drink they did make, it's not correct either! Please paymore attention to what you are doing. You are in customer service! Read more
Not too busy is apparently more than they can handle, placed a mobile order which had not yet been made by the time I arrived... however they chose to ?slowly? make walk in customer orders after I arrived. Not sure if the young girl with the bullring waseven breathing, she clearly didn?t want to be there. The older blonde was underwater with the handful of orders that they hadthis morning. Orders were half made and no one seemed to have a clue what they were doing, totally disorganized. My order was nodifferent than the other customers, half filled and simply set on the far counter. Would not have known it was part of my orderif I had not walked over and looked at the cup. The only customers they spoke to were the three that were at the register. WhenI informed the older Lady that half of my order was not there lady that half of my order was not there, she asked me what else Ihad and when I informed her she then told me that she needed to see my app as though I was trying to get something for free. Itold her they were very disorganized this morning and she tried to say that they were having problems with their system andtechnology was causing the problems this morning. I informed her that no one even simply greeted any other customers and thetechnology has nothing to do with their failure of customer service. She then suggested I try a different location. At leastthey are consistent in their service failures? Read more
This Star bucks is as good as others Star Bucks. The only draw back is that there is no drive thru service, but the dine... atmosphere is really nice. Read more
Good, clean location. Nice staff. Not sure why one of the employees insists on parking that big truck right in front of the... store though. When I drive my truck, I try to be considerate by parking further from businesses. When u drive my wrx, it makesno difference. Just gotta learn to think more about others. :-) Read more
Super fast service, clean and Covid sanitized in a great location. There doesn't seem to be drive through but there is ample... parking. Cozy chairs and fast wifi. Read more
No drive thru Starbucks but they have an outdoor seating area. Moderate crowd but fast service
Very good coffee, cleaned out my system a half hour later.