Reviews for Port of Subs in Reno, NV
Clean very busy making a xxxxl order for a company. They made mine but my gift card did not work they could do nothing. Corp... stated rhey solved this issue. But did not. Yet when I called twice in one day left a vmail no one was able to reply but thusresponse was done before reaching out to the customer. Read more
By far the WORST port of subs I have ever been to. I will NEVER go back to this store, ordered a sandwich got the wrong bread... and had tomatoes put on my sandwich although I?m allergic. Ruined my dinner glad I get to watch my family eat while I?m hungry.Tried to call to get issue fixed called a total of six times with no answer. Don?t know the name of the employee but middle agedwhite male with gray hair is taking that store to the ground . That store deserves to have zero business. Will be calling toreport the store in the morning. Read more
Ordered thru Uber eats. Missing items that I ordered and was charged for. Can't get a refund from Uber Eats. Generally this... store is better than that. Also the Uber site said delivery was 2.99 then it changed to 3.49 just before I pressed "placeorder" Don't know if that is Uber Eats or POS who sets that but that is deceptive either way. Read more
Tasty and quick. Subway style sandwiches, and you can easily customize to how you like it. Friendly staff at this location in... Reno. Read more
Hi, I just ordered online, I had $10 in rewards pts, I decided to use them to today to purchase my usual sandwich which is Med... 1, Double Meat. I arrived about 10 minutes after there was only 1 person who was at the register, as his sandwich was beingmade. I asked about my online order, they had not even started it. I had to wait for Gardenia to finish his sandwich, theystarted mine. She looked at the receipt for a good amount of time, and it says Smokey Cheddar, as I watching I see Provolonebeing put on the bread, I got up and asked if was Smokey Cheddar, she said nothing, removed the incorrect order, grabbed SmokeyCheddar and proceeded to slice the double meats. Then another employee from back came up, put on gloves took a long to look atthe receipt and finished sandwich, did extra oil and vinegar as I requested in comments, but declined the 3 cuts and did thenormal 1 cut. I went up to pick up my sandwich, as I usually pay online, in this case i used $9.24 in rewards out $10 earned.As I tried to get the sandwich and leave, I was told my sandwich was unpaid for by Gardenia. I said I used reward pts, then shesaid, I need your rewards card, I said I don't have one, that's why I do online (If you must know I cutup after a horribledouble meat experience, where my meat was about ½ inch total at Keystone when I swore I would never Port of Subs again, themanager disrespect when I called too), but I didn't share this with Gardenia. She then asked for my phone number which Iprovided and it doesn't pull up. I offered my email and log in ID. I was getting pretty upset at this pt, because I was hungry,I paid for the sandwich with pts that I earned, and I expected to walk in and walk out with a sandwich. So I said, "Fine, I'lljust pay", just refund my rewards pts, she claimed she couldn't, but she offered to call her manager, Grace, GM, then went tothe back for about 5 minutes, about the situation. She never connected, I never got a resolution, I wasn't going Read more
The staff was friendly, only one member new how to run the register trying to assist the other staff member who couldn't even... count down money. The quality of the lettuce is really poor it's brown and has a funny taste I couldn't even eat my sandwichthat lettuce should have been thrown away Read more
Delicious, sliced-fresh sandwiches on fresh baked bread. The staff is always courteous, professional, and damned good looking. ... The manager has been here forever and it's clear how much she loves the brand. Read more
Good food. Great staff. Clean store