Reviews for McDonald's in Reno, NV
Sat in drive thru for an hour after the guy on headset said to give him a minute, never got back on the mic to say anything... else. We waited and waited with cars piling up behind us so we couldn't back out, car in front of us so we couldn't pullforward. We didn't even get anything. Read more
Worst drive-through service ever. I ordered French fries that's all that's wrong just French fries. She puts her hand out for... money but can't tell me how much I owe. I said I'm not giving you my credit card so you can charge me whatever the h*** youwant. She then says I need to park on the corner to receive my small French fries. It's a drive-through not a drive-through andpark and then get your food whenever. I left and will never ever ever be back. Read more
Stopped by during shift change, and when we got to the window to pay we're told cash only. Plus their system was down, so it was... a longer wait time for everyone, it was a good thing that I had some enough cash on hand to pay for our meals. They couldn'teven give us a receipt. Read more
Great food, the order taker for the drive thru needs to slow down. I tried to order more food than just a mcchicken and I was... cut off by the overzealous kiddo. Outside of that, this location is probably the most convenient, and accurate with orders. Imstill going to this location for food, just please tell him to take a chill pill, it ain't a race. Read more
This is after wiping a small part of their playground that little kids crawl on. I don't know the last time they wiped it down... but I remember when I was younger it had to be done nightly. I promise you this isn't from today. The actually dining area wasgross and I had to ask to have someone clean it because I would not allow my family to eat in it in that condition. Even aftershe wiped it down I had to do it over again. It's was not that busy. The regular dining area was bad too. Come on... I know it'sjust McDonald's but have some sliver of common decency for the people that spend their hard earned money there. I'm verydisappointed with this visit to say the least. We are still in a pandemic! And now another is upon us. Can we try and care...just a little. If it's too much to ask for, then close the kids area down. Simple! Read more
Worst McDonald's I've ever been too. They said cash only breakfast only? After they told us "we will be with you in a minute" we... waited at least 10 minutes with no response. After finally giving up we pulled forward to follow the person in front of us outof the drive thru. This person waited ANOTHER 10 minutes for what looked like to be a very small order. Even after waiting theyhadn't even taken their cash. Once we FINALLY got up to the window we saw 2 employees just standing there on their phones withno concern about us being at the window. During this time we saw at least 4 people reverse out of the drive thru. If I were theGM I would definitely FIRE the night crew that worked on 7/24 at 2 a.m. You're sales are going to plummet and your store isgoing to get shut down because you have crew member who can care less about customer service. Read more
Not sure if this is how it's supposed to look, but it's also dry as hell. Tried to call and no one answers the phone. That's... supposed to be crispy chicken. Read more
I was really hungry this time two Big Macs fill me up large Dr pepper large fries again oh so good when you're hungry my... goodness food is the most addictive substance in this whole world maybe universe can't do without it talk about a drug oh sogood.max. Read more