Reviews for Chick-fil-A in Reno, NV
We took my Mom here for the first time ever for lunch after a somewhat sad morning for the family. But our visit to Chick-fil-A... Reno brightened our entire day! We ordered the grilled and regular chicken sandwich meals along with their new Autumn Spicemilkshakes (tastes just like a pumpkin cheesecake and delicious!) Overall the food at the Reno Chick-Fil-A was great!! Verytasty and well prepared even during their lunch rush. We loved the service and the staff was SO friendly?from Letty greeting usoutside in the parking lot, to Tre who came and helped us at our table, Halee was a sweetheart who handmade and delivered ourshakes with love, and Bobbie came and complimented my mom which really cheered her up. I have to say that this Chick-Fil-A wentabove and beyond, providing amazing service with a smile. My mom?s first experience at 67 years old at Chick-fil-A was awesomethanks to them. They treated their guests like family and it seems they take great care to offer the best quality. We highlyrecommend this place and my Mom can?t wait to stop by again and try other menu items! :) Thank you for making it such a goodday. Read more
The line to the drive through was insanely long. Got up to the window and they forgot my fries... I really don't understand the... hype. The food is great but for the insane lines I dont know if its that great... the staff were super friendly and efficientbut definitely need a quality control or an extra person making sure they got everything... Read more
As always the food is pretty good, but it's not as amazing as it used to be. Still decent but not piping hot and fresh as they... normally were. Their condiments are great and the food is still top notch in comparison to many other offerings in the area. Read more
I know it's blurry but those big fans there are blowing misted water. To cool the customers and the employees. It was a 100?... outside and the drive-through was not horrible really. It is Nevada.... But to me that's caring. And the overhang is huge. Theydo that for the customers. Besides having the best chicken sandwich I've ever had I appreciate that. Read more
My brother recommends them. I have tried them twice and don't really care for there sandwiches. I think that's because they... don't have any sauces on the sandwiches? ???? It's just me. The food is fine and the staff was busy and jovial as they worked. Read more
I love chick fil a. I went quite a bit in Alabama during the 18 years I lived there. The food is still good. I just don't... understand why I'm pulled around front to park and end up having to wait 15 to 20 minutes for chicken biscuits. Ordered 4 lastvisit and sat for way to long. The service is horrible here. I shouldn't have to pull around for that small of an order. It allstarts with management. Read more
The foods tasted good because the chicken was tender and juicy since it was well-made. Also, the vegetables were so fresh and... natural as they were healthy. So, I enjoyed eating them because they were satisfying enough to eat. Read more
Terrible quality food. The original chicken sandwich uses what appears to be a breakfast size chicken fillet, smaller than the... bun. Problem this was at 8 PM and the chicken was inedible and rubbery. For all I know, it was a leftover from breakfast 10hours prior. Emailed the customer support to file a complaint, and also emailed the location with the photo, and received ageneric apology message that is supposedly from from Ryan Smith, Location Operator, a form letter. The message did not evenaddress or acknowledge what occurred here. No phone call or offer to replace the food. Amazing decline in standards for thischain. Read more