Reviews for Charleys Cheesesteaks in Reno, NV
Food was okay but our order was really screwed up. A whole order of fries missing. Missing ingredients on the gourmet fries. ... Wrong size cheesesteak, and to top it off if you try to call them it's their fax number. Do not door dash or any of the otherdelivery service. Truly disappointed with how they charge and the service you get. But guess you cant really expect much froma place in the mall. Read more
I went to the mall food court to have a steak sandwich. The woman who took my order was rude. She acted as if I was an... annoyance. I asked to have half my sandwich wrapped and half not wrapped. This was apparently an issue. So I ate what I could ofmy mediocre sandwich and wrapped my leftovers myself. I will never spend my money there again. Read more
The food was vary good and the employees were nice as well. One star review because the owner was fairly rude and dosnt know... what customer service is. Again it wasn't the employees or the food that caused to one star review. Probably won't be backbecause of the owner. Read more
The food was pretty good, but the service was not just bad, it seemed that they devise creative ways to get under your skin. The... little punk behind the register didn't listen to me when he took my order so I ended up paying $5 extra, he tried to make it $8.I'm a firm believer that we are in control of our actions & reactions, but I really second guess myself in situations likethese. I snapped at the chump, didn't get the fair rate, but didn't give in to the whole amount he wanted to charge me. Had henot been so arrogant, the ugly side of me may have stayed inside. Oh well, I know where not to get a cheese steak! Read more
I agree with everyone about the bad customer service. There is a tall guy there with a very bad hateful demeanor that makes you... feel like you don't want to come back. Besides this food is 100% unhealthy and no need to eat this heart-attack food. If I did,I would not buy a cheese steak here! I tasted better cheese steaks at other place. Read more
Nastiest attitude by the people behind the counter at this so-called philly cheese steak place. Disgusting attitudes especially... by that tall popped-belly guy ( the so-called manager with horrible people skills). I would NOT dare buy anything here. I amfrom Philly and I know what real philly cheese steaks are suppose to taste like and its not here! Most importantly theattitudes are bad by the majority staff there!!!!! PLEASE SHUT THIS CHEESE STEAK PLACE DOWN!!!!! Even the others behind theregister have that same nasty acting attitude as that tall popped-belly guy. I'm pretty sure many people have experienced thisbad experience as myself. People please lets sign a petition to get that place out meadowood mall!!! Read more
Food was decent, the assistant manager making it was ridiculously bitchy... not just to us and the customer ahead of us, but... also to the poor guy that had to work with her. We had to request that she put on gloves to handle our food, as we sat there andwatched her make the sandwich before us bare-handed, handling both cash and the register as well without stopping to wash herhands. Don't think we'll be coming here again anytime soon. Read more
The man working the who was working the end if the line today wZ very rude and didn't get my order right I tried to correct him... and he got more rude. Will most likely not be going back because of him very rude employee everyone else was nice but he ruinedit. Read more