Reviews for Burger King in Reno, NV
THIS IS THE BLACK HOLE OF BURGER KINGS! Never ever will I go back. Shorted my order via drive through. Entered store to fix... order. Treated me in a unprofessional manner by the Manager or owner and raised her voice at me. All they had to do was togive me the correct burger. Produced my receipt. I was a regular there! Looking forward to a ChickFilA going in that area. ADIOS BURGER KING! Check out the ratings by other patrons. NOT GOOD! READ ALL THE HORRIBLE REMARKS BELOW! With all thehorrible remarks below one may come to the conclusion BURGER KING doesn't care. Read more
Dirty inside dining room. And bathroom yucky. Food tasteless. And 6$ for 1whooper sandwich sandwich. Never ice at self serve... soda station and dirty Read more
Went last night around 845pm, we got to the drive thru order intercom and they asked if cash or card 3 times before we could... order, had to repeat the order multiple times. Got to the window and a ~12 year old boy was working saw him texting before heacknowledged us at the window, we asked for both drinks no ice, got both with ice, no receipt due to the receipt reader notworking, only got one drink then the food had to remind him we had 2 drinks they both had ice, didn?t ask if we wanted saucesfor the fries/mozzarella sticks we ordered. Had to ask for sauce and for them to be in a separate small bag since we already hadthe bag of food. As we were getting ready to leave, 3 adult male workers came back in and they looked HIGH AF. how can youexpect good service when we have to repeat the order, no receipt, not getting order correct, and high employees? Read more
Stood there for seven minutes, was glanced at three times and no service was offered at all. As we were leaving I hollered... ?thanks for the service-we will go elsewhere ?. We were told to? have a nice day ?. They don?t have a clue that they justmissed out in a very large order for a group traveling through. Read more
I notice too in the drive thru takes a while, where I just dine in. The reason I give a higher rate then others, because... personally I am a dine in guy when it comes to fast food. For a while the dine in was not open due to staff shortage, butrecently now the dine in is open and clean. Read more
One car ahead of me, took forever in the drive-through, once we got to the window there was a 12 year old boy working. Then... after we got home realized some of our order was missing, called the store and someone who didn?t speak any English answer thephone had a difficult conversation and then she ended up hanging up on me. Such professionalism at this location. I definitelydo not recommend it Read more
What is there to say? It's a fast food burger place. Several times, they have left out some of my order when I go through the... drive through but they always make good on it when I call and tell them. I would suggest checking your order before you leavethe drive through, especially when you order a lot of items. Read more
I called to ask if they still offered the ghost whopper, and she just hung up on me. I drive down to burger King and it's on the... menu. I order 2 and she says we don't have any, I tell her it's still on the menu and she rudely says well we don't have it. Read more