Reviews for Baskin-Robbins in Reno, NV
THE ICE CREAM TASTE IS DELICIOUS. BUT I GIVE THEM A STAR TO THE PRESENTATION. I ordered two split bananas and prepared them too... simple very small amounts of snow and in an unsafe container. BE CAREFUL WHEN YOU ORDER A BANANA SPLIT TO TAKE AWAY. (BETTEREAT IT IN THE SAME PLACE. ) YOU DON?T GET ANYTHING MELTING VERY SOON. AND THE CONTAINER CAN?T HOLD YOU. IT BREAKS VERY EASILY. A LOT OF $$ FOR SO LITTLE PRODUCT AND VERY POORLY PRESENTED. I?M DISAPPOINTED AT THE FIRST VISIT. Read more
they turned their sign off 2 hours early, then seemed irritated when we came in at 8 even though their website says they close... at 10. dark haired girl working night shift was really rude. they were complaining about us coming in when the sign was offwhile we were standing right in front of them, then told another customer it was broken when they asked about it. Read more
The short Hispanic girl that was in charge of night shift was very rude when she said that they wouldnt make milkshakes after... 9pm because they were closing in 1hour . Seeing how I was the only customer in there at the time and two workers just standingaround it made no sense to me . I will definately take my business else where and do not recommend this store at all . They wererude , lazy and lying about their policy. Read more
Came in at about 8:30pm Wednesday the 24th, there's were two employees working a lady whom seemed nice and a younger kid that... had no care for his job, we wait about 5 minutes while the lady worked to finish with another guest as she rang them out kiddecides now he better come help, walks up and asks what do you want, my wife tried to order a triple scoop cone, simple right,he stands there without gloves and grabs a cone and then looks at my wife and says no a triple scoop will break the conebasically saying a double scoop or less whatever she ordered a double then, she wanted a cone without sprinkles very clearly hethen picks up a sprinkle cone and say well the others aren't as good, of course my wife says no i want what I want, and then hescoops her ice cream without freaking gloves!?!? Dude.. I then asked for a layered peanut butter cup shake, and of course nopewe don't have the cups... im shocked this place is so terrible suddenly I wish I could give less stars, that kid should not workhere or anywhere else that works with or handles food!!!! Actual review is 1/4 a star! Read more
This is my second trip to this Baskin Robbins on Plumb and the atmosphere is always great. I ordered a 2 scoop of Chocolate chip... cookie dough ice cream and my host is always welcoming and wonderful. This is a great location to go to for not only goodcustomer service but good ice cream as well! Read more
Love the scoopers at this location! The kids are great! Fun and energetic! Of course, the ice cream is fantastic!
my favorite ice cream place. staff is always really friendly, area is clean, the bubblegum ice cream is my favorite. the... pistachio is good too. Read more
The Latino girl was really nice to my toddlers and made it a fun and enjoyable experience for them getting ice cream.