Reviews for Chicken Express in Red Oak, TX
Over the past 2 years the service has declined rapidly. I applaud this establishment fir hiring younger people who are starting... to join the work force, But darn near every person at the window has a terrible attitude including most of the other youngerworkers. Not all of them mind you. Used to be my go-to spot. Chick-fil-A is where I'd rather go from now on Read more
Very good chicken fingers, love the cream gravy. Rolls are delicious and fluffy. Staff is kinda meh. Don't expect nice... employees. They're ok just not very good at customer service. Fast drive through was nice surprise. Read more
Fried chicken was cooked hot and fresh. Employee at the window had a great personality. Purchased apple pie which in my opinion... was overpriced for the offering and taste. Popeye's is better (when cooked fresh) and cheaper. Read more
We waited roughly 45 minutes from the time the food was ordered to the time it was ready. The manager offered nothing to... compensate for the delay (no water, nothing off the bill, not even a ?sorry for the delay?) and seemed very unhappy to even bethere. The only redeeming value was that the food was hot. That?s literally it. I felt bad for the workers because they get paid$10 an hour at most and they seemed to be doing the best they could under the circumstances. Read more
Had to repeat my order twice at the speaker pulled around and had to tell them my order again. Then I get home it wasn't even... right. At the price I paid for dinner for my family it should be right. Management needs to train a little bit more. Totallydisappointed in them Read more
Great food and wonderful staff. They have a great new manager there that has a outstanding attitude and good customer service.
All the food shoved into one box smashed together . The pickles were so greasy and wasnt even cooked all the ways. Very... disappointed. First time to visit this store. 7 piece chicken tender w/mashed potaoes combo and a side order of fried pickles. Read more
Not only did the employees look at each other and laugh when we asked for extra ranch, the girl rolled her eyes when my... boyfriend said "thank you, have a great day". This new staff is really disrespectful and we had to repeat our order like 4 timesbefore she got it right. And even then, it wasn't right. Customer service has really gone downhill in the past couple years.Like really really straight downhill. Read more