Reviews for Rafael's Italian Restaurant in Red Bank, TN
The waitress brought an empty ketchup bottle to the table and they called the sandwich Reuben but it looked like and tasted like... jerky sandwich. The fries were decent. Read more
Man this place was great. The people where super nice. The food was delicious and the price was 100% worth it. Cant wait to come... back. Oh yeh best part everything is home made. Read more
I had worked 10 hours and ordered spaghetti and a Greek salad. I live over 25 minutes away and found I had no salad when I got... home. I called for a manager. A 16 year old told me, I'm just kid and can't do that. There was no manager present. I called thenext day for a manager and was told to bring the whole order back. I was not driving over 30 back after 9pm, I just workedthat night. Is your policy to cheat people? I love your pizzas but I can not stand dishonesty. Something could have been done.A refund or credit would have been great. Read more
My husband and I have been into this restaurant several times. They have a sign at the register that clearly states they charge... 4% if you use a credit card. I understand this since I own a small business myself. Every time we?ve eaten there they havecharged us 4% even when we paid cash. When I brought this to their attention the first time they gave us our 4% back andapologized. The next time they did it the young lady behind the counter got an attitude then abruptly said I suppose you wantthe 4% back we said yes and she shoved the money to us and said here. Every time there was an issue when we asked for the feeback. Tonight we were told this was a ?checkout fee? and was added to every order! This is NOT about the money it is theprincipal!!! We asked for our money back went somewhere else to eat and will NOT go back. This is underhanded and wrong Read more
I accidentally got Jaelpeno Poppers, which were happily delicious. I had originally ordered fried pickles. My meatball sub was... ok. Read more
Even though there was an error on one of our recent orders, the staff quickly fixed the issue. The times we have ordered from... here, the food has been ready when promised and always the same quality we expect from Rafael's. Read more
They have good food sometimes... I don't really like going... The people are nice, just their food isn't sometimes...
Excellent food and service! We have been eating at several of the Raphael's locations for 15+ years and they have always been... wonderful! Thank you!! Read more