Reviews for Dunkin' in Reading, PA
Amethyst greeted me with a huge smile and was so patient with my girls picking out donuts. Ben made my coffee perfect super hot... and was always working. This dunkin is great they are always busy so the food is fresh. Read more
Just because your employees work early in the morning doesn't give them the right to treat their customers like trash. I ordered... a coffee and the employee couldn't even look at me they just mumbled my order and walked away like it was a problem to be there.And for the employers who read these reviews and don't do anything about it you're the problem. If it wasn't for the fact thatyou guys open early and is convenient for us to go there, you wouldn't get any customers. Learn to get employees that actuallycare about the customer and stop getting employees to act like it's a burning just to wake up and work Read more
They got new employees up in there makes a huge difference. The female supervisor I'm the morning is such a beautiful... soul.Always has a smile and greets the customers. Read more
I visited this store this morning with my sister and ordered two pecan iced coffees. We tasted the coffee and it taste bitter... and stale. I originally live in NY and I purchase coffee daily and I never had a coffee that taste this ???? bad. Pleaserefrigerate the creamer. Read more
I don't understand. I ordered online through the mobile app. I arrived at dunking 10 minutes later and my order wasn't ready. I... then waited an additional 10 minutes. It wasn't busy and there wasn't alot of people inside. Read more
I ordered through DoorDash today. I ordered a latte and 2 wraps. Unfortunately, I was given the wrong two wraps and the items... inside were somewhat burnt. (I received 2 sausage wraps instead of 2 bacon ones. I can't eat sausage.) This sucks for mebecause i ordered during my break and it was too late for the order to be remade. I know mistakes happen but i work long shiftsso now I'm stuck being hangry for the next 6 hours, since that was my only break. The latte was fine. Read more
Horrible experience! Placed an order for curbside pickup, after waiting for over 20 minutes I had to go through the... drive-through. My food had been sitting for over 20 mins, when I refused the food because it was cold they reheated it!! Theworkers were extremely rude, no apology at all. After arguing with them they finally made me a new order. Absolutely ridiculous!If you want a good meal don?t waste your money or time at this disgusting location. Read more
Your workers shouldn?t be giving customers attitudes because THEY made the wrong thing. Especially on a mobile order. All you... have to do is READ. I?m never on Penn St so rarely come to this location. I?ll continue to avoid it. Read more