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Reviews for The Village Pizzeria in Ravena, NY

Bea 1 year ago
1

By far the worst customer service I've ever experienced . Rude management. Careless. Ordered over $50 in food online. They were... apparently closed but never took off online ordering. When I called the next day, I asked for a manager and asked to berefunded. She not only said she has nothing to do with it and that I have to call a 1800 number but she never apologized for themistake nor offered to remake my order FOR TODAY!! MY ORDER NEVER ARRIVED!? Absolutely horrible. *Update* I'm out $53, and willnever order again from Village. 0 respect for their clientele!!! Read more

Nick Scaccia 2 years ago
5

Haven't had it in years but it's way better than it once was. Real solid

Eric Beaulieu 2 years ago
1

Left on hold 10+ minutes 2 times in a night. Figured something happened with the phones so after 10 minutes I'd hung up, and... once I reach them again I'm on hold for 12 minutes. The pizza is good but not that good. Read more

Dorothea Roberts 2 years ago
1

Terrible management, ill-mannered, rude, unprofessional - as you can see with their low ratings. When the manager makes... mistakes, he does not resolve the problem correctly. Poor food and poor quality, a waste of money. You're probably better offputting a frozen pizza in the oven or swimming to Italy before you buy from there. Also, take a look at the pictures from AlexisBrisee's post - they're disgusting & the Dept. of Health should intervene. Not like the days of old ... better off going toTrack Side Pizza, Paul's Pizza, Track 32, or neighboring restaurants. Read more

RJZ 2 years ago
5

Really wonderful employees who always have a smile on their faces. Incredible pizza that never disappoints. The music... contributes to the pleasant atmosphere. ???? Will continue to return for more delicious meals. I love the bruschetta! Read more

P 25U 3 years ago
5

Service with a smile and great pizza! I was traveling up 9W and started looking for a place for lunch. I noticed this place and... stopped. Thank you for the nice treat, Hooah! I?m happy I picked this spot :-) Read more

Bryanna James 3 years ago
1

They're absolutely disgusting, everything is drowning in grease, I ordered a BLT wrap as soon as I picked it up to eat grease... poured out of each side and the bacon was just the fat chunks barley cooked, and on top of that I had to wait over 2 hours forfries and a wrap calling then twice within those two hours to remind them I even had an order. Definitely WOULD NOT recommend.Don't Don't get me started on how gross the place is kept, I won't step foot in there again Read more

Wysteria Bellefire 3 years ago
5

So I just got off the phone with the The Village Pizzeria and I spoke with the pizza artist Seth and I just had to let him know... what a phenomenal job that he had done with making the pizza that I had ordered I haven?t had a pizza around here in a very longtime that I?ve actually been able to eat and like and enjoy and I took a shot tonight with getting this Philly cheesesteak pizzaand lo and behold when I took my first bite I went to the moon past it and into heaven let me tell you the Pizza artist knowsexactly what he?s doing and he deserves a raise 5 Gold stars and a shout out! Thank you again Seth for your amazing pizzaartistry your pizza fan Wysteria ! Read more