Reviews for IHOP in Rapid City, SD
Edit 10-06-22: After hearing from their district manager, they got some waffle irons in and they have a full menu in place. ... Wife & I went up for food this morning, great stuff from the kitchen as usual . Many thanks, c. ----- original post ----- Thestaff at the Rapid City IHOP do a great job with what they have. From somebody who goes there on a pretty regular basis,management above the floor level appears to be non-existent. I think the store would be five stars, as far as IHOP goes, if theycould just get the support they need. You can't fix a waffle iron, For three months? Read more
I Love IHOP, it has always been nostalgic for me. The first time the waitress was nice, but since I went with my kids (being an... ex-waitress myself) I could tell my service wasn?t up to pair because they were saying they wouldn?t get a good type from me.Food was good, me and the kids were sick with food poisoning symptoms the next day, I didn?t think anything of it, maybe it wasjust a bug right? We go back a second time, no waitresses and a cook was our waitress, he was friendly and great. Everything wasfine. Go again, they sit us at a dirty table, doesn?t bother to wipe it off, server friendly business slow, had a hard timefinding her for refills, ketchup, and my bill. Go again, sit again at a dirty table, waitress is super awesome, great service,next day I am sick as a dog again. Waffle maker has been out for over three months, which I find super disappointing. I wantedwaffles every time, it?s half their menu. Service is friendly for the most part, could be cleaner and definitely havesuspicions about the food safety. Waffle machine needs to be fixed quick. If you do that I might try it again, but at this pointI?m just scared. Read more
first time visiting restaurant it was probably mid-morning place was not too busy got seated right away waitress was there... quickly to take our order I think she'd already had a long day she seemed like she was frustrated about something but was stillfriendly anyway the food came very quickly we had the two by two by two special for five bucks which if you don't know it's twopancakes two eggs two pieces of bacon the pancakes were nice and fluffy and hot I use their classic syrup which was verydelicious ordered my eggs over easy they were done perfectly and still very warm the bacon was nice and crispy not overdone orunderdone just like I like it they did have a sign at the front that said they were out of waffles for whatever reason I don'tknow I didn't come in for waffles anyways but I'm sure if we did that would have been a disappointment I think the place coulduse some remodeling it wasn't dirty everything you could tell was kind of old and wore out just like me one thing that was kindof weird but funny went to pay the bill with a $20 bill the guy looked kind of confused and bewildered he was looking around forour waitress he went up to her she had to give him the change for the 20 then I noticed they didn't even have a cash register Idon't know I guess everybody pays with credit cards nowadays I still like using folding money hopefully they never do away withit anyways I just thought that was kind of weird but funny anyways had a good experience will go there again okay now it's timefor the thought of the day always be yourself unless you suck thank you very much Read more
They shouldn?t be given out coupons for how low staffed they are. We didn?t order anything with the tables being sticky and... dishes all around us like we were in dish land. This is the worst ihop and or restaurant I?ve seen in my life. Read more
Long wait even though it wasn't overly busy. Other groups who came in after us were sat before our group of 6. The food was... good, as expected. Our server made the difference in our experience. He was very friendly and made our time there more enjoyable Read more
Not the best iHop I?ve been to. I got the: - hot chocolate: very basic, would taste better if they used milk rather than water... to mix the powder in - Create Your Own Omelette: it had cheddar and Jack cheese, sausage, mushrooms, and avocados ? thatcombination is heavenly. However the price they charge for three slices of avocados is not (above 2$). The server actually justdidn?t bring out the hash browns that are supposed to come with it. We had to say that it was missing and she doubted us for asecond. We still face her a 20% tip though because she looked tired, and we all have tired days. It?s just a littledisappointing, because if we hadn?t realized, we would have never gotten it. Read more
Got a delivery for a customer and this is what I received. Absolutely disgusting!!! They ordered a strawberry milk shake was... given milk with strawberry syrup. Their food literally looked like scraps. They ordered 2 turkey dinners with steamed broccoliand 1 side salad. There was 3 broccoli trees in each along with an empty sauce cup laying in their food. No side salad. Only 3employees no manager around because they all apparently worked in the morning. Luckily Doordash refunded the customer and I'msure they will no longer be ordering from here. Poor service along with poor quality of food Read more
We went in around 11:00 am on a Wednesday. Apparently they were short handed, but no one bothered to acknowledge us, or the one... person in front of us. There were only 15 guests seated at tables and booths. When finally acknowledged, we were told therewould be a wait, but not how long. We left. It wasn't worth the wait. Also the sidewalk had not been salted after a freezingrain made it very slippery. Read more