Reviews for Southern Blues - Randallstown in Randallstown, MD
I ordered online the first time to get delivered. My salmon was like a 4oz size and dried out. Extremely small and dry. I came... to try and support again in person instead of through DoorDash to be greeted with a rude cashier. and didn?t care to correct theproblem that I brought to their attention before coming to place the order. He didn?t care to make anything right. I won?t bemaking a third trip. That?s for sure. The 2 stars is because the yams were good but salmon was dried out but had a nice flavorat least. Please retrain your staff on how to handle problems when they come up as you have good food but the staff who cooks itand handles the staff should be retrained. Customer service is extremely important and your front end represents your brand. Read more
One of the best carryouts on liberty rd. The food hasn't let me down yet. The catfish dinner is awesome. I will definitely be... returning. Read more
Very disappointed that door dash orders aren?t properly secured. When dasher handed me the bag it wasn?t even tied! I opted to... waste my money and not eat either of the 2 meals as I ordered delivery due to having COVID and am not willing to chancecompromising my immune system further by potentially eating food that could have been tampered with! Given all the tamperresistant supplies that are available for delivery orders, it surprises me that an establishment such as Southern Blues hasn?tinvested in them to ensure the quality, tamper proof delivery of their food to us the consumer. Wasted $50 and still hungry. Read more
Food is really good..the drinks are great as well. I've only been one time and the salmon was a little dry but this pic is one... of the best ones????..it's a bit pricey for the portions which definitely should be reevaluated because for this meal and hardlyany rice I paid I believe $17. That's a bit much for the quantity. Read more
Pretty good place for soul food. Got the fried pork chops, collard greens, and Mac n chz. Everything was good except the... cornbread which was a bit too cakey. My friend got the lake trout which she commented was boney along with potato salad whichlooked good. Ask the cashier which desserts they have available. I saw some there that weren?t on the menu. Read more
I usually don?t leave negative reviews, but I feel inclined to today. First, I live about 30 mins from the closest location. So... I ordered my food over the phone. The lady tells me it will be about 15/20 mins. So I hope in the car and head over as soon aswe disconnect. I arrive about 30 mins later and walk inside, fully expecting the order to be ready or maybe even have beensiting for a few minutes. Not the case. The food was not ready. The gentlemen in the front says it will be ready in a fewminutes. No problem. 10 mins go by. I walk in, not ready. He says a few mins. Tells the cook or whoever I?m here so get itready. A total of 20 mins go by and food is still is not ready. I see customers walking in, ordering, leaving with their food. Iliterally ordered two dinners. Almost an hour later to the time I initially called, my food is finally bagged and given to me. Iget home, only to be greatly dis-satisfied with mostly everything. The candy yams are good, but the pork ribs were just not it.I can?t even put my finger on it but I trashed them. The mac and cheese was terrible. The fried chicken was okay, but the frieswere barely seasoned. I also ordered peach cobbler that unfortunately did not meet my expectations. $40 wasted. I have beenordering here for years. Literally since they first opened - and todays experience was just so terrible that I?ve decided I?mnot going back in the future. I think SB has been on a slow decline for a few years, though the customer service has never beenwhere it should be. But today was it for me. Sad to say, you officially lost a customer. Read more
Placed a catering order on July 29 for an event August 13. Called to confirm my order was ready and it was not. I was told it... would take 40 minutes to prepare my food which would have made me late for my event. Someone definitely dropped the ball. Afteran exchange of a few choice words between me and the "manager" I asked for my money back! WILL NEVER GO THERE AGAIN Read more
Horrible. I every time I go here I say it?s the last time smh. The food quality has gone down a lot over the yrs. I just don?t... understand how they are still in business. Today I only came because I took dinner out the freezer late and it?s stillfrozen. The mac n cheese taste like something out of a box. It?s so nasty. The chicken is tasteless and the mashed potatoes areso cold my 14 month old won?t even eat them. He won?t eat any of it and he loves chicken. SAVE YOUR MONEY Read more