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Reviews for Wingstop in Rancho Cucamonga, CA

Kandiss Lopez 1 year ago
1

When we first walked in and when we were ready to order we were not acknowledged at all?finally our order was taken but the... staff was very rude horrible customer service we waited 30 mins for 3 chicken sandwiches not even wings. The manager was therejust sitting on his computer and by the way that is very awkward spot to have your office right in front of store and one of theemployees was just standing there on her phone our name was never called and there were bags just sitting on the shelf wefinally went up to the counter and our order had been ready that entire time but our name was never called. I will never go backto this location especially working for customer service I know what are the expectations. This staff needs to be retrained andneeds a new manager asap Read more

Derek Lopez 1 year ago
1

Extremely rude employees. Management was right there and just let the bad service happen. Waited for my small chicken sandwich... for 30 min then finally had to go up myself to see what?s going on. Sure enough my food was just sitting there getting cold.They never called my name or anything and received no apology. Will not go back Read more

Mai Dob 2 years ago
1

I can?t take it..I?ve gave this location multiple chances and I?m tired of wasting my money.. greasy half way fried even though... I asked for well done and the ultimate is very very little lemon pepper seasoning. When I pick up my food on my own I know Ihave to check their food because they never put seasoning on the chicken.. but today I?m officially done Read more

Rico Guilford 2 years ago
1

Buffalo Wild Wings will definitely be the next stop! NEVER AGAIN will I go to this Wingstop. It?s a wing night club. Nothing but... young kids working which I am glad they are working but they are dancing, listening to music, and socializing while I stoodthere waiting for my food (15 minutes) a order that was placed over the phone that sat on the shelf getting cold before theynoticed it was mine. Also for the kicker once I arrived home and opened my order it was completed wrong. This place is a messand management needs to be fired! Read more

Francisco Amaya 2 years ago
5

Wingstop is always a great choice for any occasion. But it is very important to keep on mind that you must call or place your... order online at least 20 minutes in advance so you don't wait for your wings. No other observations, service is great and foodis delicious. Read more

Lovette Enciso 2 years ago
1

The worst wing stop location . Ordered boneless wings they were pink inside , fries were greasy & soggy! & ordered Cajun corn &... the corn was not seasoned ! Horrible service either they?re lazy or just don?t care?.or both. DO BETTER! Read more

Ben Myers 2 years ago
1

Every time I order take out, it is either wrong or they forgot about it and ?make it right now.? Good flavors of wings and I... enjoy them when they use the right sauce. Ordered two Cajun 10 pieces and two kids meals. I asked them if everything was inthere. Got home and the kids meals were correct but the two orders of fry Cajun turned out to be saucy hot wings. I?m done withthis place. The solution they?ve given me before was to bring it back for an exchange. Gas is too expensive and traffic ishorrible. It?s not worth my extra time to go back for an exchange. Read more

Ronice W 3 years ago
1

Wing Stop/Rancho Cucamonga (Baseline) tired to kill me; my order was lightly seasoned and drenched in grease. The food was... lukewarm, wings weren?t crunchy and hardly seasoned. I will NEVER eat at this location ever again?Epic Wings is sooooo muchbetter, the food is hot, the grease is drain and the services 100 percent better. Read more