Reviews for Cafe Rio Mexican Grill in Rancho Cucamonga, CA

Ordered online - showed up ontime and still had to wait an extra 45min. After I wanted to cancel my order they said they... could NOT give me my money back or a credit. Said I would see on my bank account in 48hrs. This has happened twice and bothtimes NO credit was ever issued! Terrible money back policy in place at Cafe Rio! Needs to be fixed asap! Read more

This location was subpar to others that I have visited. There was 1 person working the line when there were plenty of others to... help. Ingredients were cross contaminated with each other. Food tasted okay, but no where near the quality that I'vepreviously experienced from this franchise. Read more

Love the barbacoa. I would like to see more a la cart items like 1 enchilada or an option for smaller portions. I really love... the food. I also love the point system. I have gotten free food often. Read more

Yum! The quesadillas and burritos are my favorite. The shredded chicken is always good with a side of creamy tomatillo dressing

Food was great but unfortunately staff was not! Very slow and just blah! They didn't greet or really do anything besides make... the food. No interaction at all! Ice maker was broken and it took way too long for them to bring ice out! I'm not impressed atall! I would drive to San Dimas location if I decide to eat here again! Read more

The food was really good. However the line can get long and take a while to get through. It reminds me very much of Chipotle.... However this restaurant chain does have more variety. Read more

The food tastes good, but the guacamole was brown and old. Kids can only choose quesadillas. Let’s just say what everyone here... is thinking...it’s Chipotle with a few more options. Read more

Came to this place when it first opened, I did expect for them to be a little crazy packed. And the food was good that day. But... not great I have gone to the one in Redlands and I was very impressed with that one the food was great every time I went andservice as well. I've gone two times to this location in Rancho and I've had bad luck with my food so far. I gave it one moretry today and I'm definitely not going to come back to this one at least. My rice was undercooked it was very crunchy my beanswere still little hard. Also make sure you ask if anything that you are adding to your meal is extra because sometimes theydon't tell you till after they put it onto your plate. My kids added because a guy you're onto their burrito and dating let themknow till after the fact they had ordered it on top of their food. Shredded chicken was included in my meal but if you wanted tochange it to the other kind of chicken then it's extra. My husband's burrito was okay a little on the salty side. My kids had adifferent kind of burrito they really liked it and it was really good. Read more