Reviews for Panda Express in Rancho Cordova, CA
Garbage! Customer service is nonexistent. It took more than five minutes to even be acknowledged as standing there, then I got a... text saying food was ready, when they hadn't even started on it. It took 20 mire minutes for food to be ready. The restaurantwas filthy. The trash cans were all full. I didn't even stay to eat my food, I took it home... and all of my fried rice wasundercooked and solid/hard! Two meals ruined! They wont pick up the phone!!! This is not the first time, but it will be the lasttime!!!!! This location is the WORST!!! DON'T EAT HERE!!! Read more
I usually don?t order from this location just because they have appalling customer service and it?s quite difficult for them to... move a line. I stopped in on my lunch break and placed my order for pickup so that I can just get in and out, however, that wasNOT the case when I came in to pick up my order. I must have waited at the order pick-up/register for over 10 minutes beforesomeone acknowledged me and gave me my order. It?s pretty ridiculous because the reason we order for pickup is to have a quickand easy experience, and I?d understand if someone had said ?we will be right with you? or said ANYTHING to greet and recognizeme but the fact that they all walked by without saying anything to me, not even making eye contact, is very, very discourteous. Read more
Order to go and 30 minutes later after arriving home only to find missing items and was charged for and tried calling for an... hour but not answering! Insane~ to find a business platform like this these days! I normally enjoy Panda express elsewhere butthis store needs to wake and smell the coffee and get it together. I highly suggest to avoid this store or if you order youbetter check the bag before you pay! The worse Panda Express so far!!! Read more
Nasty! The oil that they cooked the flavorless orange chicken in was burnt oil. ???? They cooked the noodles in the same oil.... They doubled my order w/o my permission and tried to charge me double. Not me!!! I told them no. They had to charge me regular price or I was walking out. If I'd known about the burnt oil taste. I would have walked out. I gave the food to my dog. She ateit but I know she wasn't happy. ???? Read more
I ordered the premium steak and got 1 little piece. Emailed customer care and they basically said nothing they can do. How about... teach the staff to give the proper portion amount, especially when the customer pays extra. Nothing but problems when orderingfrom this location. Read more
Wait time was too long. Waited about 30 minutes in line. The portions were smaller than usual. I asked for more orange chicken... in my bowl and offered to pay for it and the server gave me 1 piece and threw it in my kids bowl. I asked to speak with asupervisor or manager and they simply replied that they don't have one. They did not want to give me their store number, so Ilooked it up on the receipt. in my opinion, terrible customer service. Read more
When I want Chinese food now, Panda Express is where I go. This was a clean and friendly restaurant. The employees even gave me... a scoop of the fresh Beijing beef entree without me asking for it. Everything tasted delicious and satisfied my Chinese foodcraving. Not a great date spot since there's nothing to do in the area except grab a bite to eat. IG: SACRAMENTOHONEY Read more
I ordered a 3 entree plate with string bean chicken, and shrimp. The string bean chicken tasted old and clabbery for it to have... been ordered at 11:15am THIS MORNING!!!! The rice and the string bean chicken taste like old oil and what?s worse is that I bitinto a piece of refrigerated cold chicken!!!!!!???????????????? and the food in general was just not at all fresh!!! Verydisappointing for my first time eating here! If you look at other panda locations I have been to in the past ordering the samething, there is a big difference in photos!!! Read more