Reviews for Baskin-Robbins in Ramona, CA
How can you not have jamocca almond fudge?
This is THE WORST waited almost 30 mins for our order only received one item eventually still waited to receive our drinks a... customer ahead of us still was waiting who was there even longer than us when we asked for a refund in turn she said wealready got our order I said one item only and we received no drinks. they have a sign at the register friends don't letfriends go to Starbucks but after this experience I will tell all my friends to go to Starbucks. Also really bad customerservice call out the orders don't just set them on the counter and expect the customers to sort it out Managers Remember it isthe consumer who pays your paycheck without us you would not have a business to manage Read more
Wow! For the 4th straight week in a row the lobby was closed at 7:30pm-8:00pm. The doors all say that lobby closes at 9:30pm.... The website says the lobby closes at 9:30pm. Tonight I looked around inside and there were 5 workers just standing around doingnothing. So, this week I decide let?s go through the drive-thru and was told ?Sorry we only have vanilla ice cream and aren?tmaking milkshakes.? I just might have to take my ice cream business to Poway. I hate to do that because I love RTown? Read more
The time posted that they close is 9:30 on a Friday and their is no signs posted saying that the lobby closes at a certain time.... There were five people working with the lobby closed before closing time. When really if the lobby is closed they probably onlyneed like three people Read more
Not sure how my last review was deleted. Sketchy? The lobby is almost always closed in prime time hours, despite what their 3... different window posting are for their lobby hours. Kids trying to force everyone through the drive through. What I want isn'ton the drive through menu. Week after week, month after month, same subpar experience. Read more
You've just lost a previously loyal customer. They decided to be drive-thru only this evening - on a Saturday night! Oh there's... a sign in the window but here's the corrected version:. SORRY, WE ARE DRIVE-THRU ONLY TONIGHT BECAUSE WE DON'T PAY OUR EMPLOYEESENOUGH TO SHOW UP FOR WORK. Sorry, I worked in the restaurant industry back in the day. There could be a line out the door, butmanagement would send employees home. God forbid they pay a minimum wage employee overtime! I think a lot of restaurant managersare quietly celebrating COVID-19 as they can use it as an excuse to cut labor costs even further - while conditioning customersto accept less service. Read more
This particular time I ordered a cake & Mikey was so kind as to help me out. He made it very enjoyable & easy, made sure he... understood all my requests (?Lots-O-Glitter?) was sure to write it down so it will be ready when I need it. Which is in over aweek but I needed to pay for it that day cuz I had $15off coupons (shout out to T-Mobile Tuesday! YaY) Their ice cream isDeliciously Delectable ???? ((World Class for the win!)) The donuts however are unfortunately.... not quite edible to put itkindly. Even their glazed donut ((how can you mess up a glazed donut??)) You're better off to go to 7-Eleven & get a glazeddonut because those are BomB! Most times I've always had a great experience with the staff, every once in awhile a couplehiccups but that's life ???? My advice is in those cases the trick is to just slay them with a witty quip & snap them out of it.Ice cream always tastes better with a smile ???? ((be it genuine or cringe-smile depending on the quip you whip out, both workjust as well in my oh so humble opinion)) Also try their gluten free brownies, surprisingly really good! No nuts (YaY!) with adense consistency. Very good, I recommend ???? Read more
Good ice cream, but everyone knows that.