Reviews for Wendy's in Raleigh, NC
Food we ordered was great for a Wendy's. Indoor dining was closed. Had 3 working inside at least but no one was taking orders at... the drive through speaker box. Drove around to the food pickup window and had to yell in to get some to come to the window so wecould order. Very strange... Read more
On the phone with corporate right now. Don't waste your time and money on this a Wendy's. The staff is terrible and the service... time shows it. One dude working is about to loose his job for making physical threats to my husband because he had to bring aorder back that they messed up. I spent over 30min in the drive thru AFTER paying and my order was still wrong, went in to getit fixed and the same guy who made threats was talking about that experience with another customer while making eye contact withme. Then laughed about it after I started to leave. This place is a total disaster and customer service is LAST on their list.They truly do not care. Read more
Last night I went to this location and sat for 25 min in line. I could have drove off but the sweet voice taking my order said... she was the only one working, and as a former food and cust service worker I had to wait . I needed just those few min to tellthis young lady she is the bomb. Most would have walked off and left with no help. She kept that store running !! Wendys youguys have a great employee there treat her right ! In a time where folks don't show up she did and ran that whole show.. you gogirl!! You rock mama!! Read more
This Wendy?s infuriates me every other time I order. Food is cold more often than not. I ordered curbside on the app and I sat... and waited for 15 minutes and never received my food. Went to the window and they said they don?t do curbside. Mind you, I gotcurbside delivery less than a week prior to this incident at this same location. Inside restaurant smells horrendous like theymopped with musty water. Guess I will have to find another location, but I do love the spicy nuggets enough that I haven?t givenup hope yet. Lol Read more
Store closes at 12. Pull up at 11:18 to pick up a doordash. The man in front of me gets out of the car and begins to complain... that they are cleaning and weren't taking orders. I don't blame him for being upset. Ridiculous customer service. Everyone whopulled up was either ignored or shouted at. Read more
Bacon is cold and flimsy, the chicken cheese is cold and the bread is soggy from the sauce and the lettuce is wet and old. This... sandwich was not just made it have been sitting and it is disgusting. I've requested the store to make it fresh they REFUSED soI am never ordering here again! they have a blatant disregard for the food they serve to their customer ! I HOPE THIS REVIEW ISPOSTED EVERYWHERE Read more
I understand one order being wrong but MY ENTIRE ORDER? Enjoy this nightmare of a simple order. I asked for Dave?s double with... no tomato?s or pickles. I ended with a burger with cheese. My sons kids meal ended with a burger with cheese. My fiancé?sburger had no sauce and a BS amount of bacon. Can someone please EXPLAIN to me what the hell I received and why?? I added apicture of what I asked for my fiancé. Read more
Not a great Wendy?s. Slow. Rude staff. McDonalds is just a block away so highly recommend them. I have up after waiting at the... window for 10 minutes. The McDouble was fantastic though. Read more