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Reviews for Moe's Southwest Grill in Raleigh, NC

Shekanah Solomon 1 year ago
3

Bruh! There is hair in my food! UGH!! I had a great customer service experience. But to get back to my office and find hair in... my food, is completely unexceptable! This is NOT ok. And no one is answering the phone. I'm highly disappointed! Read more

Jennifer Jones 2 years ago
1

Clean up your restaurant! If the front of house looks this terrible, what?s happening in the back of house?! Water/drink a half... inch deep in front of drink machine and bathrooms, trash all over seats/tables/floors, overflowing trash cans, had to findsomeone to get us utensils? no one in line to wait on? yet no one cleaning? Read more

Danny Atoms 2 years ago
1

Bruh...this is the most ghetto Moe's you will ever go to. Don't expect to enjoy any chips and salsa because the salsa bar will... be neglected. Wanna take your drink home ?They won't even have any regular size lids available. Read more

Chandler Willoughby 2 years ago
1

I've been watching this place rapidly decline over the past few months, but this most recent trip was something special. They've... run out of the Queso "Cups", so their solution is to just pour some queso in 2 of the small size containers, but of coursecharge the same price as the larger size. All of the chips were hard, stale fragments presumably several days old. They were outof various ingredients, the "Freestyle" drink machine was out of almost every drink option, with the exception of Peach orRaspberry sprite. They haven't had the tea or lemonades for the last several visits, and their salsas are regularly out/bad. Wehave a different staff member each time we visit, so this is clearly just hilariously bad mismanagement of this location ratherthan a specific staff member. If you're wanting Moe's, avoid this location, it's worth driving out to one of the Cary or WakeForest locations over this one. Read more

Myles Ballestracci 2 years ago
1

Worst Moe?s ever!!! Food was ok. The young man operating the register was absolutely expressionless, said maybe 5 words, none of... which were ?thank you?. The dining area and rest room were filthy. Sign on front door said no ice. I was fine having a drinkwithout ice, so I ordered a large drink. Around the corner I discover no ice and no drinks! Not sure why the register operatordidn?t bother to mention the no drinks part when he sold me a useless cup! This is not the Moe?s I normally go to. Never againat this location! And I?ll make sure all my friends that are Moe?s fans avoid this one! Read more

Ally A. 2 years ago
1

Awful! Employees were lazy, place was dirty! Not a clean table in sight. They had no customers and played on there phones the... entire time instead of restocking all the empty lids and straws or Cleaning. They had no welcome, thank you or goodbye. The girlacted like she was mad because she even had to make our food and ring us up. All the customers were commenting on how dirty itwas and most walked out. I will NEVER return. I'd give a zero if I could have. Read more

Barron Holland 3 years ago
1

This is the worst Moes I have ever been to. Last visit, they had no drinks and had no desire to remediate. Just generally poor... service. Just in case this was a fluke, we tried again with an online order. Online order instructions said to call when Iarrived for pickup. No one answered. Went inside and my order was mixed with someone else?s order. Came home and burritoswere half made and wrong. I rarely post any reviews, good or bad. But this is more of a PSA for others to go to the Moes atDurant or go to North Hills. This one is a bust. Read more

Dao & Kevin Mickle 3 years ago
4

The food was as expected but the place was understaffed. I've been to this Moe's many times. The food was good, ordered the... "Homewrecker" burrito with chicken and it was great. Great thing is you know what to expect. If you're looking for a burritofor dinner this is a great option. You can dine in our outside but they are still asking you to wear a mask. Also you can orderonline and pick up on the store really quick. Enjoy! Read more