Reviews for Dunkin' in Quincy, MA
Rude workers
Have to have it.
So I had the most rude experience at this DD today. I go to this DD maybe 10 times a week since it's on the way to and from... work. About half of those times I go in woth my dog. She's a year old well trained puppy. Normally when I go in with her thestaff are all friendly and talk to her and she talks back. So today I go in with her and as we I am ordering both the staffmember and another customer are talking and admiring my pup and my pup is talking back. In the middle of me ordering a staffmember walks towards us and says "if you can not control your dog you're going to leave, I cant hear when people are giving meorders." Npw my puppy wasn't barking anywhere loud or even alot. This staff member then turns around to the drive through windowand instead of giving his full attention to putting orders in he goes on his phone while taking orders. asking customers whileon his phone to repeat what the ordered. Now it would have been one thing if my dog was distracting him from working but he wasdoing thay himself. I asked the staff member to speak to the manager to which I was told the person on his phone was the OWNER.So if anyone is ever in the drive through wondering why it's taking so long it's because the owner thinks his phone is moreimportant than taking orders. Lastly mister Owner there are better and more polite ways to talk to customers. Read more
(Translated by Google) Excellent my favorite coffee (Original) Exelente mi cafe favorito
Very disappointed from this DD, Everybody should know when you get your order plz check it b4 you leave????????????
Too busy in the drive-thru, would have had to block traffic on the road waiting to get in line. Inside was understaffed (I saw 4... people working, plus one on break- not nearly enough for the morning rush). Front counter looked like he was about to pull hishair out, clearly frustrated. Sandwich maker gave me only one out of my two sandwiches. Drive-thru cashier came over and made myiced mocha latte against the protests of the front counter person. I reminded them I'd asked for it to be stirred well (at thispoint literally all of us know what happens with the mocha swirl when you don't stir it) and he just kind of rotated the cup.This is what the large metal spoons sitting in sanitizer are for. I asked for a spoon (hoping he'd get the hint that I wantedhim to use a spoon) and he said he didn't have one so he gave me a plastic fork instead. ??????? This location is always chaoticand usually gets something wrong about my order (or mocks the way I take my coffee, that happens a lot too) but today wasexceptionally bad. Either pay your people better so you stop losing them, or call it a night and shut down, because this isembarrassing. Read more
Nice place
Average dunks