Reviews for Wendy's in Queens, NY
Decent service. Use the kiosks to customize your order at your own pace. They will give you a receipt once you pick up the... order. 2 Drinks machine are available. Ample seating available. Drive thru and parking also available. Great for a quick biteand nearby the Trader Joe's/Michaels. Read more
The experience was amazing went up to the drive-thru ordered my food the person of the other side of the intercom was very... pleasant and very nice ordered my food went up to the first window paid with no problem went up to the second window and pickedup my food nice and warm the way I like it and the girl was very nice gave me all the spices and plenty of napkins which Ithought was a plus sometimes you make a mess in the car and we always need nothing so my experience was really good and I'llrecommend anybody too Wendy the baked potato is amazing thank you Wendy and all the staffers for making a smile after we eat agood lunch for dinner thank you your satisfy customer Richie Read more
I only went through the drive thru so my opinion is biased. It was a long wait even with 2 lines. Food was good, though, but... they messed up the order. Read more
The drive-thru experience is deplorable and hands down one of the worst inefficient ways of processing a transaction. Literally... took 30 minutes for 6 orders. The fries were super fresh though. Read more
Always love this wendys but the service is the slowest ever for fast food chains. Did a mobile order and went through the drive... through late at night since the restaurant was closed, i was in the line for 35 minutes. Only to come out with one of my ordersmessed up. If you want a late night meal/munchies, AVOID HERE! This place is only great during the day. Ugh? Read more
The food is mostly always good here, but the Indian lady that works the drive thru late night is such a rude person. She rushes... you, while screaming and talking over you all at the same time. Not the first time I?ve dealt with her attitude. But tonight myBF ordered a meal, he said ?make it a large?, and she said ?that?s not what I?m asking. I said what drink?!? I can see she?sreally overwhelmed and everyone inside looks stressed around her. Read more
I think the only two options on the drive through menus was a 4 piece and a 6 piece. I pick up a 50 piece nuggets called the... "party pack". They were so quick. Haven't been there in a while. They have lots of new sauces like Hot Honey and Ghost Pepper.Kids and I ate them so fast I didn't have time to take a picture. Read more
This place spent a lot of money upgrading the building and making it look very nice. And yet the service is abysmal. The last 3... times I've been here my order was incorrect. Tomato and Mayo included in sandwiches for people with egg and tomato allergies,regular nuggets when we asked for spicy. Most recently I came in on a Friday night. It was incredibly busy. I placed an apporder and watched the screen waiting for my name to come up. I saw my name marked as ready and went up to ask about it and wastold it'd be coming soon. They continued to call names for several people who came after me. I told the young lady behind thecounter my name disappeared from the screen 15 minutes ago and she rolled her eyes and walked away without a word and continuedhanding out orders. I spoke to the young man also prepping orders and told him the Wendy's app thanked me for visiting 20 minago and I still didn't have my food. He laughed and told me not to be so mad and grabbed an order off the rack that had beensitting there for 20 minutes. Before I asked the first time he called out the name Allison not Alonso. So obviously I neverclaimed the food. By the time I received it, it was obviously now cold as it sat on a rack with no type of warming and I wasn'tgoing to ask or wait for a replacement as at that point I'd been there for 30 minutes. While I feel bad at how busy they werethere's no good excuse for such poor service especially at the ridiculous prices of fast food nowadays. My order was stillincorrect and I didn't even eat it. I was so upset I just threw the food away because I wasn't in the mood to heat it up or eveneat at that point. And conveniently for Wendy's the form to communicate on the app doesn't work so now I have to air mycomplaint in a public forum. Read more