Reviews for Shake Shack in Queens, NY
The inmates are running this asylum. Disaster. I absolutely love ShakeShack, but this is the worst I?ve ever been to.
Don't order from here unless you have several hours to kill until your flight. Took forever to get my two drinks - both of which... were incorrect. Staff very obviously doesn't want to be working here. Shake Shack: maybe pay your employees more so I don't haveto wait 40 minutes for someone to pour me the wrong fountain drink. Read more
Horrible! If you are looking to spend your day here, order away. Waited along with others for 40 mins for a basic cheeseburger.... Employees could care less you are boarding a plane, and are completely rude to customers. Read more
Complete lack of customer service. Manager (tall skinny boy with a fro) rudely kicks all the customers out of the seating area... at exactly 8pm saying he ?got somewhere to be?. Seating area is part of the airport not the restaurant Read more
Incredibly long wait, no sense of urgency from crew
Slow
(Translated by Google) It's closed, it's closed (Original) Esta cerrado, it?s closed
Can?t tell if they?re intentionally moving slow. Do not order if you have less than 30 mins to board.