Reviews for Panera Bread in Queens, NY
Be ware of a short lady who seems to be the manager in this store. Every other staff is friendly here, but if you only order a... drink, it's very likely to be kicked out the store by that particular short lady. Your order will be considered too small to letyou to have a seat. If you subscribe to the unlimited coffee, she is not going to let you have your 2nd cup even the policy isthat you can get another cup of coffee after 2 hours. All other staffs can't say anything, because she is the manager. My motherand her friends got refused to pick up their order and kicked out of the store by this lady for no reason explained. They evencalled police, but police officers could not explain why they were asked to leave. This incident has been reported to NYCConsumer Affairs and Human Right Commission as well as Panera Bread Corp. Read more
Took my grandparents from Europe to Panera for lunch and honestly I was highly dissatisfied the food was cold and when we wanted... to have some drinks instead of coke or ginger ale there was just water. I gave them the sandwiches back and they made new onesbut didn?t really apologize or anything so I found their behavior almost rude. I get it it can happen but still if you go eatyou don?t want to deal with this. Read more
Cozy Panera in Rego mall all fresh pastries and my favorite bread. Coffee and all drinks you can get unlimited and all that... extras on salad for no extra charge that?s all make your day. Read more
This is a Mediterranean sandwich from this establishment. Will never order again. 1 piece or lettuce and 2 slices of tomatoes.
Long waiting times, unclean floors+wet tables and privacy violations, stay away! This place is often packed, but even when it's... not there are long waiting times. What's worse: they will read your full name off your credit card (if you pay by credit card)and add your first name initial and FULL last name to a public screen to indicate when to pick up your food. They don't even askif that is OK, but just put up your information for everyone to see (see uploaded picture, I blurred the last names)! That is aprivacy issue and a big red flag in my eyes 2 stars because the soup is good. Read more
Sometimes if we don't know what to eat on a weekend, we will go to Panera Bread due to the great variety of options. The decor... is simple, bright but kind of narrow-spaced. It was popular but not that crowded. The staff was slow, reluctant and not reallyfriendly. Their food was decent with reasonable price and great portion. Our favorites were the Thai Chopped Chicken Salad andthe Panini with Cheese & Ham. The sauce of Thai salad was flavorful and appetitive. Read more
Panera was recommend by my family as they have eaten there before and was pleased with what they had, as you can see from the... pictures we all had something different, its call the 2 for one you choose 2 different food choices and a choice of crisps orbread to accompany your order. Very bright,clean, staff helpful and pleasant atmosphere excellent place for lunch after long dayshopping. Read more
Have to edit my review because of the terrible experience. Last time I went there, I ordered the BLT sandwich and there wasn?t... bacon in it. I told the guy who made the sandwich and all he said was ?sorry we?re out of bacon?. Well I paid for it and that?sthe response I get? Today, I went there, hoping it would be a better experience, and ordered the Napa chicken sandwich. Thechicken was FROZEN! So Panera Bread- known for their good quality ingredients- serves this to their customers? Not only did theytry to serve me frozen chicken, but when I told the lady, she gave me bad attitude and didn?t even apologize like I owed hersomething. I didn?t even tell her about the mayonnaise that they forgot to put on the side. This is so unprofessional. I thoughtthat Panera Bread states that their accuracy matters: Your order should be correct every time. If it?s not, we?ll fix it rightaway, and give you a free treat for your trouble. Just let an associate know. I come here very often, so I guess they just losta regular customer. If this is the experience from Panera, it?s really not worth the price at all as I can make delicioussandwiches at home myself. Definitely going to stay away from this place for a long time. My review I wrote for them a whileago: Delicious sandwiches! Everything tasted pretty fresh, the atmosphere was nice, and most staff are friendly (there are somerude staffs though, but so does every other place). However, sometimes they do mess up the order like forgetting an ingredient.There was this one time that I ordered on the app and there wasn?t bacon in the sandwiches and when I told them, they said thatthey were out of it. The bread wasn?t the original sourdough either, so I?m assuming that they were out of that too? All the guydid was just apologize and didn?t do else, which was disappointing. Anyways, when everything is right, I love Panera Bread asthey have delicious and healthy options. I would give a 3 1/2 out of 5 stars if there was that Read more