Reviews for McDonald's in Queens, NY
I asked for sausage egg and cheese mcgriddle and they give me ham mcmuffin ????
No stars........waited almost 20 minutes in the drive-thru. I can't fault customers for taking too long to make their orders but... waiting over 10 minutes to pick up an order after paying? When you leave a review you're forced to leave at least one starinstead of no stars, so there you go. Read more
Very comforting and ready staff. Order was taken and delivered in a timely and organized fashion. Recieved food and items as... promoted. Good work! Read more
Debbie was such a delight. She was super patient and kind and very efficient especially during the rush hour. There was a mix up... with my order and she got it fixed. I was very impressed with her customer service and her professionalism. She definitelydeserves a raise ! Read more
Nice environment with polite employees, it?s just the service isn?t so great during the evening. I had ordered a apple pie and... fries I?ve waited over 10 mins and ordered in advance. During the night it is much better. Read more
My first experience is not one I really like but its a combination of good and bad. The environment is clean and... welcoming. However my bad experience comes from the Manager at the time of my visit . After completing the survey she offeredan item of my choice which I received but she made a terrible remark after I asked why I was given a different flavor. So Iasked for strawberry flavor milkshake and I was given vanilla . Instead of explaining that its the only flavor available shesaid "its free " as if I have no choice or if I was begging her . I mentioned to the cashier that she is rude and I guess sheoverheard me saying that so she decided to follow us outside the building walking around and watching us like we aredangerous. Even though I experienced this I would encourage others to visit and use the survey option . Read more
Drive through took over 20 minutes with 4 cars ahead of me. Hot chocolate doesn't even taste like it. Bad experience Update:... visited again 7/10/22 at 1058 pm and waited in the drive-thru for over 25 min. After waiting 15 min someone said drive up to thesecond window to take my order. Noone is at the window. Took 2 pictures of timestamps in the drive thru and had enough and left.The line never moved and customers were leaving. Will NEVER come back to this place Read more
Decent drive thru service, of course No McFlurry available. I asked to have my cookies warmed and they didn?t; also when I... opened my chicken nuggets I found like a tiny piece of black cloth on one of them. Very disappointed. The fries were on pointthough. Their service needs improvement Read more