Reviews for Griddle in Queens, NY
Didn't have grits at the time I went, got oatmeal took 6 sugar packets to get it tasting good. The BLT was okay.
One of my go-to breakfast spots due to the price and location. Only open Monday to Friday until 3pm. Great options available, my... fav being the breakfast burrito with beef sausage added. Nice clean bathrooms too Read more
***UPDATE*** I have changed my 2 stars to 5 after speaking with the manager on the phone (and he also responded to my previous... review). He apologized for the way the situation was handled and assured me that this was not the way they aspire to handletheir business. I appreciate the time he took to speak to me and to respond to my previous review and as a result, I will beordering from them again. This is absolutely the kind of customer service I highly value. ***** I've been a frequent customer,ordering at least 2 - 3 days a week for months now. The food is actually pretty tasty and I was especially fond of theirlemonade (couldn't get enough of it). But today, while the order I placed was written correctly, one of the sandwiches that wasdelivered was incorrect and the lemonade was weak and pretty terrible. This wouldn't usually prompt me to write a 2 star review,but the person who answered the phone when I called to address the issues was just plain rude. When I told him about theincorrect sandwich, he sounded annoyed that I was bothering him with such a trivial matter and basically blew it off and blamedit on his boss who took the order (he was not going to replace it with the item I actually ordered). When I asked him what hewas going to do about the lemonade, he said that if he delivered a new one it would be the same, so he wasn't going to replacethat either (he said that a new one would taste the same). When I then asked for a refund, he told me that if I wanted a refundbut he was going to have to come and pick up the old one (no skin off my nose, the lemonade sucked but he was pretty obnoxiousabout it). I will not be purchasing from this store again (unfortunate because the food is usually good) all because of the wayI was treated. Customer service matters.,, at least it matters to me. Read more
Their special chicken sandwich/burger with fries was very good. Recommend if you are looking for affordable options.
Rice and beans with chicken is a bit bland. Could use some more spices. The sandwich is alright. The service is not very good.... The guy dishing out food didn?t listen to what we wanted and just started dishing into the bowl. The whole time we were tryingto get his attention and only got it when he was done with the food. Wouldn?t really go back here. Not missing anything! Read more
My best lunch this week! Extremely busy place, but service is super fast! Delicious food good price and perfect quick service!... Definitely will come back! Read more
We ordered this morning for 3 order and waited an hour and half for the food. They only brought 2 orders. My order which is the... image provided was received like you see. The actual aluminum container was smashed. We understand that there is a morning rush,but after calling multiple times and say it will arrive in 2-3 minutes and 20 minutes later it's still not here and MISSING ANCOMPLETE ORDER. It's not fair and they order we didn't receive was the first one we asked for. I have order from you guys beforeand it's usually fast delivery and the food is good. Read more
I?ve been going to this place for years. Great food and good service. I?ve had disagreements with them and they always go beyond... to rectify their mistakes. I recommend this place to anyone that wants a good food. Read more