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Reviews for Dunkin' in Queens, NY

Rudy Lasher 1 year ago
1

My wife ordered a half dozen donuts, and specifically a strawberry donut for our 5 year old who isn't feeling well and that's... all he wanted. Instead of telling us they were out of strawberry donuts, which would have prompted my wife to go to anotherdunkin, they just packaged up 6 donuts and didn't say a word. My little guy was pretty upset, to say the least, when we openedthe box and his donut wasn't there. At MINIMUM, they should have had the courtesy to tell my wife they were out. Wouldn'trecommend this location, there are other better trained and more attentive locations in the area. Read more

Mariana Pinos 2 years ago
5

Ever since they renovated this Dunkin, it?s been so much better from how they run things to getting my order on time and... correct. The staff is very friendly. I live in between two Dunkin?s and I?d much rather go to this one. It?s reliable and youknow you?ll actually get what you asked for. Read more

ricardo sabogal 2 years ago
1

Store says it closes at 10 pm , but at 9:20 they throw all donuts at garbage and close machine of hot chocolate, only ice... beverage available Read more

Aaron Gauding 3 years ago
1

I live a block away so I?ve bee. I?m here 8-10 times and w wry single time it is the absolute worst customer service ever. ... After repeating my order 3-4 times they still get it wrong and most recently (today) they told me they couldn?t make a productbecause the machine was being cleaned but then laughed when I asked how long it would take. When I wasn?t sure what I wantedinstead they just kept laughing so I left. Go to the 24 hour one across the street in Astoria blvd or go down the street to theone under the train station. Read more

Yaz ansa 3 years ago
5

The manager is so friendly and will always greet customers in the most friendly way. You don?t get this kind of service in other... Dunkin? Donuts. Definitely 5 stars Read more

Megan Miles Stewart 5 years ago
5

I love this Dunkin. Don?t believe the haters with the negative reviews! All the staff are nice and they all move fast to get you... in and out! The manager always has a smile when he is there and greets everyone. Sad they changed their hours to close earlywhich will change my late night calories, but that?s probably for the best! Read more

Joshua Degreiff 5 years ago
1

Slow service as you can see in the photos, not worth it eats here, as well if they know this is a crowed place on the weekend... why they don?t hire another cashier? Read more

Monica Murariu 6 years ago
1

I asked for a medium latte just because I saw there advertised it and I was refused. Besides that I waited around 10 minutes for... the bagel I ordered Read more