Reviews for Dunkin' in Queens, NY
I am recovering from being poisoned here. I bought a frozen coffee and it tasted odd, I was in a hurry and drank half the drink.... I started having heart palpitations and my sides started to hurt. I have crazy gas now. Avoid this place. Read more
If you're a Dunkin' donuts lover like I am, this one is very reliable. They close a little bit later than a few others also. No... complaints. Read more
Love this Dunkin'! I mean it when I say that they have the freshest doughnuts I've ever had at any donut shop...!! Top quality... and consistently great coffee. All of the workers here are friendly and courteous but I always trust Marco to make sure my orderis 100% perfect. He's a warm hearted professional and I can tell he takes pride in his shop! Thanks for making every daybetter! Read more
walked in here with friends of mine and they instantly suspected we were going to steal, even though we were clearly discussing... which ice cream cake we should purchase. the worker approaches us asking if we need help (help doing what?? opening the door??)and even though we said no, he forced us to tell him the cake we wanted and didn't let us take it, he took it from us and put itbehind the counter as we paid. stop assuming every kid who walks in will steal or make a scene, we literally just wanted cake. Read more
this place customer service is getting worst day by day ! i am a regular customer of that store and also its near of my home &... office and that's used to my everyday breakfast & coffee place but unfortunately i stopped due to the bad service. servicegrade is getting lower day by day !! most of the time counter is unattended or if any one there she is very busy taking order atthe same time talking with her co workers !! mostly i noticed they talk in themselves and ignore the customers at the counter !service ladies are very lazy or slow. not energetic at all. their face is always annoyed and sour ! mostly they looks very tired! yesterday at my lunch time i was there for a iced coffee, i was at the counter waiting for almost 7 minutes !! none of theemployee was at the counter !! one lady was very busy (also very slow and disturbed looking ) making order !! i called few timesher to call someone at the counter because counter was unattended also somebody should there to take order at least !! she looksvery angry to me and ignore me totally !! i left at the end !! i cant believe what how they do this type of service !! theowner of the store should be more concern about customer service and take care of customers . also need to give workers propercustomer service training and to teach them about attitude behavior and etiquette! thanks !! Read more
I went to purchase a drink from this Dunkin Donut, around 10pm. I was in front of the line waiting to order, but the cashier he... started taking customers orders from behind me. I told him why is he taking other people?s order when I?ve been waiting in frontof them for a longer period. He ignored me & started acting rude & saying he won?t take care of my order. I asked his namebecause he didn?t seem to have a name tag, he refused to give his name & was speaking to me in a aggressive manner. I warned himI?ll be complaining to the HR but he seemed to not care. I?ve been going to this store for over decade, never have I everexperienced such an issue. The racism I?ve dealt with today was disgusting & I?ll probably never come back to this store! Read more
Nice store but they don't have variety of ice cream cake
I work close by to this Dunkin Donuts and have been going here many years The staff is great , the Manager Jose is Awesome Today... I ordered the new Sourdough Breakfast Sandwich which consists of 2 eggs, cheese and bacon on Sourdough bread This sandwich ofawesome and very filling - was done just right Love this Dunkin Donuts - Thank You always for great service !! Read more