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Reviews for Dunkin' in Queens, NY

W R 1 year ago
1

This location is conveniently by my house. I order coffee almost everyday before work and everything is usually great but the... service is trash. This morning I placed an order for pick up at 618am I walked in there was no people and I didn?t get my coffeeuntil like almost 20 minutes later. I had asked the lady who was there her name was?shusbita? (she was just talking and talking)I showed her my order and she whispered something I didn?t understand so I just waited more. Then after people started coming inwhich she started servicing them first. I asked her again and she got upset so I proceeded to ask the other employee. I showedher my order which the other employee didn?t care for and finally got it after waiting all that time for an order I placed withanticipation. Everyday theres always an issue with the service the straws are never available and we always have to wait for anemployee and sometimes they don?t acknowledge that you are there. Read more

Leslie Baker 1 year ago
5

Spicy N Spooky ???? ice cream interesting taste. Vanilla cream donut my favorite here. Good variety of donuts at this location... for Queens. Long Island always good.???? Read more

Kerry Farnum 2 years ago
3

Lots of people working but still had a longer than expected wait time. They gave my food to the customer in front of me and the... cashier had to bring it to me. Thank God she didn't have time to tamper with me food and try to poison me. Read more

Rajiv Verma 2 years ago
1

They did not let me use the bathroom though I ordered food. They gave a silly excuse that they don't have the keys. Bad customer... service. Read more

Editing help 4 U Editing help 2 years ago
1

The guy who served me was RUDE! I waited patiently as he asked to finish a doordash order. Then he started taking people that... was after me. He made milkshake watery and didn't put the oreo crumbs or whip cream. Even though it's suppose to come with it. Ihad to ask him for it and he caught an attitude . Since it was watery I gave it back and asked could he make it over( is towatered down) whole new argument. It was ridiculous. He made another one for me. That was still very watery no thickness at all.I gave up and left Read more

sharon tatiana martinez milla 2 years ago
1

The person in the night time between 2am to 4am doesn?t open the door when it says in goggle maps that the store is open. He... refused to serve us and look the door in our face. He said that he won?t open the door because is too much work for one personbut there is two persons working. Read more

Angel Luis Torres Jr 2 years ago
5

Two places will kept need clean organized, actually had a separate section for the ice cream people were there and also the... cashier at the extraction was working the card reader was working and everything. Most Dunkin donuts they are separated thedonuts the coffee and then other side is the ice cream but you have to pay at one side of the store. Which is inconvenient youhave to walk all the way to one side order your desserts and ice cream get it and then go to other side to pay. In thisparticular one it was organized in the fashion where you could order and pay at the same spot. I was able to sit down table neatand clean able to relax noise level very low and pleasant I will go back Read more

Trading GR 4 years ago
3

Employees on the register have a really terrible attitude, terrible costumer service . Coffee and bacon egg and cheese was good... . This place has parking . Read more