Reviews for Dunkin' in Queens, NY
basic... not the greatest with customer service and they make mistakes on my orders most of the time but hey, I need my coffee... fix. have to just deal with it. Read more
Cashier and server are very nervous and definitely need more people to help with making a coffee.
Place is great, my local daily spot. Staff is very nice, especially the employee named Monica who is awesome. She gives great... service and is so nice. She remembers everyone and makes awesome coffee.. She even gives recommendations. She is definitely aRockstar employee. Read more
This location use to provide excellent customer service, hardly ever made mistakes, was a bit friendlier and on point with the... orders. Some of the new workers and management are very slow with the orders, constantly make mistakes, not as friendly. Theyneed to retrain their staff as well as the managers. Also, with covid and handling money they need to change their gloves whentouching the food and drinks, which they lack Read more
Excellent customer service..early morning coffee ,donuts are very fresh and order served very quickly.thanks to crews specially... Popy.???? Read more
The staff at this Dunkin location has no urgency whatsoever. They are very slow with preparing your order. If you are in a rush... don't bother not even On The Go makes it faster. Read more
Awful. I had $2 dunkin gift card from T-Mobile Tuesday app. Came here to redeem it and paid the remaining amount with my card on... Dunkin Donut app. After the QR code on T-Mobile Tuesday app was scanned, I switched over to DD app to scan my giftcard QR code.The cashier was shaking his head at me for using 2 QR codes. There was no reason for him to react that way. Never coming hereagain. Read more
They always mess up my order ????