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Reviews for Dunkin' in Queens, NY

Daniel Fraczek 1 year ago
4

Lately I'm seeing bad reviews but to be honest, the service here isn't that bad. The store is understaffed at times, but they... work hard to get the job done for you. Also, very helpful and respectful cashiers/barristas Read more

Helen perez 2 years ago
1

I went there and the place was dirty and I got sick I don't know why cause I been to other dunkin' donuts and I never got sick ... I never had a bad experience with dunkin' donut my first times i will never go there again Read more

Jessica Buzhiqi 2 years ago
1

First the latte machine was broken. Then I asked her for hot coffee with extra cream and they didn?t put any, instead they gave... me a small espresso cup with little cream. The lady in the register seems like she hates her job and doesn?t seem to be nice tocustomers. Read more

Ray Veras 2 years ago
1

Rude customer service. Ordered a chai tea and it tasted expired. Manager was also rude and did not want to refund my order.... Establishment was dirty Read more

Kaitlyn 2 years ago
1

The customer service here is BEYOND horrible. I ask for cream cheese after i got my food & instead of saying ok sure I?ll ring... you up. They insisted saying i didn?t order that that i have to pay it for blah blah? like um ok i didn?t expect it to be free.For $2 they made such a huge deal just tell me you?ll ring me up instead having a nasty attitude about it thinking i wanted itfree. Horrible service for just $2!! Read more

Michelle Q 2 years ago
3

The customer service wasn't the greatest. And the food took forever. But the food was hot and good.

Diana Cabrera 3 years ago
1

They consistently mess up your order. They charge you for things and ?forget? to give it to you. They are extremely slow and... very rude. They left a paper in my egg wrap and their donuts are disgusting. They need a change of staff asap. Read more

Francisco 3 years ago
2

Not the cleanest place. They had old hot chocolate with flies at the table.