Reviews for Dunkin' in Queens, NY
This place keeps hiring new students they don?t train them enough to make coffee it?s really falling apart here I?m a upset... customer who been going here for over 5 years and it?s really falling apart they hire young students and don?t train enough tomake the coffee but make them do the morning shift alone I?m sick of this place and pretty much everyone in the farrockawayarea is upset and I?m speaking out for them cause they need knew manager and older workers who are experience people don?t havetime to wait on lines for 40 min they need to get it together and also seen a few roaches next to the expresso machine Read more
They have hard time understanding English. Ordered Bavarian creme, he gives me old fashion donut. He should not be working... there. Read more
Could be much better! Way back when going to DDs was a every now and then thing and it wasn't like giving up a kidney for a... couple of Donuts and a coffee! Well, for 1, they didn't even have a decent selection of anything! They had 4 maybe 5 differentflavors of Donuts! And 2 different flavors of Munchkins! Do you all Remember the slogan "Time to make the Donuts!"? Well, Iguess they gave up making them? WOW Now, I know why they gave up the Donuts in the name! Because, you would be lucky to get any! Read more
A few years ago, I didn't like thisdunking. I think it's because they had people hanging around inside all day. I recently... started getting deliveries and the food taste good and is always warm. The packaging the food comes in is 100 percent secure,very fantastic. I just went inside to order food and the wait was about 10-15 mins in the morning but was worth it because thefood was good. Read more
Every time i place an order theres is something always missing and it?s disappointing. I enjoy eating from dunkin but recently... the quality of this establishment has been depressing. I ordered munchkins and the texture of the munchkins were bland andundesirable. This is a sad site to behold and if i had the option to give this review 0 stars I would. Read more
While there a customer was upset that she was being charged for sugar and honey. The associate did not make the situation... better. Which caused the line of customers to wait. The person who came over from the ice cream side was pleasant and got gheline moving again. I understand why the woman was upset. This new thing of charging for sugar and honey and other additions toyour coffee and tea orders is not visible by the naked eye. Read more
Every time I go here on my lunch break I?m unable to sit because the tables are always filthy. The staff needs to make time... throughout the day to keep the dining area clean for their guests! Read more
It?s ok at best. The staff have selective hearing and do what they want. The details of your order doesn?t matter... because?they?ll do what they want. They have selective hearing and will tell you what you said instead of admitting to making amistake. First time I went, I ordered a plain ice coffee with whipped cream. Stocky/tall young guy gave it to me with caramelall over it. I don?t like the taste of caramel at all so I asked him to take it back as I didn?t order that. He shoves it backat me and says ?so you really don?t want it? Caramel goes with ice coffee. Everyone likes caramel?.? Didn?t seem pleased that hehad to make another one. Second time I went, same guy took my order and I asked for a breakfast sandwich with the exact sameice coffee with whipped cream. They gave it to me with no whipped cream so I asked if he could add the whipped cream that Iasked for. He says ?you didn?t ask for that. You said cream.? They hear what they want instead of politely confirming the orderbefore you pay. Oh yea and they left the papers from the egg and sausage on my sandwich. Nice addition to the sandwich.???????? *I am glad my review gave them a good little chuckle. At least they get it right now.????* Read more