Reviews for Cold Stone Creamery in Queens, NY
Had a great experience here. Customer service is top notch at this location. The staff is very on point with... greeting,understanding, and taking care of the customers. Most definitely going back to this location for my got to have itmoments lol. Read more
Not very good quality.. Bit artificial.. Too much sugar.. Needs more natural fruit flavors. Great on a hot summer day.. Not a... favorite go to spot though.. Read more
Great service and product but overpriced in my opinion. I know that are all priced similarly but I don't think a small cup of... ice cream should be $10! Lol Read more
I can't speak to indoor experience but the delivery prices have gone up by 30% in the last few months. Inflation is one thing... but this far exceeds the rate of inflation. Not worth it. Read more
The place is so out the way but good ice cream good service
Got a DoorDash order from them and they got the order wrong, when I called they didn?t even offer anything at all to fix it and... just said I needed to call DoorDash. The toppings were correct however it was a small spoon of each (not worth the extra moneyat all). Not buying from them again Read more
I walked in for the recent Mario franchise promo. I talked with the staff about the promo and giving some visual aid for... effective communication. The staff was friendly, informed on the matter, and was kind enough to help with my request ensuring awelcoming presence. I've handled Nintendo promos and in certain cases, the associates are fairly unreceptive and uninformeddespite my thorough and probative insights. This circumstance was exceptional. In addition, while at the eatery, I noticed thatthis hospitality was distributed to other customers. I highly recommend this store to anyone who wants top quality ice cream andunparalleled hospitality to boot. Read more
The ice cream was great. Unique varieties and very friendly staff.