Reviews for Baskin-Robbins in Queens, NY
Inconsistent. They make there own hours. They close earlier than what?s posted. I got there 15 mins prior to the closing time... and they were all packed up and the doors were locked. They were cleaning and said they closed at 9. I showed them that itwasn?t 9 pm yet. She just looked at me and didn?t say anything. Read more
This store always forget my order or don't make it correctly. I ask for specific things and they always get it wrong. Now do you... see a sunday anywhere. I ordered 3 things and only 2 showed up and yet everything was paid in full. Go figure. Read more
Went into facilities about 8.35pm to purchase a large milk shake the female attendant informed me no milk shake because they... were closing soon and didn't serve me even though the store was open Read more
This place is the absolute worse!! I has a frightening experience on Sunday Sept 22nd when a male employee decided to get loud... and argue and with me. A very disrespectful man. I believe his name tage said Moy. He shared the wrong icecream and refused tocorrect it. They barely speak and understand English. Very poor customer service. Stay away!! Read more
I remember walking in one day wanting to get a milkshake because I was so thirsty from the heat and the one employee that could... handle the ice cream was on break. So I sat there for 15 minutes while she looked into air at nothing, the same as the otherpregnant customer next to me had been doing. My second encounter here, I tried to get the same milkshake and the guy had barelyhad any grasp of the English language and kept trying to give me a scoop when I asked for a milkshake. Read more
This place is a disgrace. One of The employees tried to argue with me because I told him I did not like the milkshake he made... me. These people should not be working in customer service. Read more
The ice cream that was given to me had another flavor of ice cream on the side that had transferred from the spoon. Which means... they didn't sanitize the utensil before putting it into to another flavor. That's extremely dangerous for people withallergies. The person that was with me also got ice cream and found sprinkles and what appeared to be a nut in her ice cream! Ihope that this location can make a change and that they pay better attention to the sanitization of their utensils. Thank You. Read more
Not the friendliest store or nicest people. Very rude