Reviews for Sonic Drive-In in Queen Creek, AZ
Probably one of the worst location of fast food I've ever ordered from. Not once but on several different occasions this place... has not been able to fulfill orders to their entirety, ranging from the sauces to literal food items on the order. Very sad tosee that people can't check to make sure all food items and sauces are in the bag before sealing and/or handing tocustomers/delivery drivers. I tried to be understanding that was until every time I got my food it was missing something, atthis point it's either on purpose or just straight neglect on customer service's end either way please do better. But hugepraise for the female manager I spoke with about this issue, she was nothing but compassionate and understanding about thesituation Read more
Usually I like to stop and get drinks for myself and the kids on the way home from whatever it is we are doing. Normally I don't... mind to leave reviews for negative experiences. I think most times they are honest mistakes. Today however, I ordered what Inormally get, a sugar free mango with sprite zero, and lime. What I got was a cup of syrup. Straight syrup the first time. WhenI asked for a new one, it was so much lime flavor (realized it was the syrup, not an actual lime). So when I pulled around frontto ask for a new one, the manager on duty greeted me with, "you want to change the flavor because obviously you don't likethis." When I went to explain how I normally order and normally get my drink, she cut me off, and went to have it made, but itwas totally wrong this time. No mango, just extra lime juice with sprite zero. I hope they are able to fix the problem withportions and training people to do things the right way every time. This would have prevented the miscommunication we had. Hopeyou have a better day Manager on duty. My girls loved the vanilla shakes. Read more
Once a week I come here during dinner hours and I've never left a review in the past, but this is a repetitive! Please... re-evaluate your night shift manager! Always something wrong with my order, always cold fries and room temperature beef patties!I understand that this is fast food but management, take some pride in what your serving people! This place is literally ran byteenagers! Take control of your restaurant! Read more
Absolute worst customer service I have experienced in a while. I ordered on the internet, and drove to get my food. I tagged the... button maybe 7 minutes after I ordered. The food did not come out (in 2-3 min like she said) then, after ten min I went to the"window" the girl tapping on her phone couldn't be bothered to bring the sack of food and a drink (DIRECTLY in front of her) outto my car. Wow!! Less than 4 inches from her...and she didn't see it. Good job (whoever that girl was) Read more
I don?t normally leave reviews?. But I had to for this one. We ordered via door dash and had our food delivered quickly. However... when we got the order, we were missing 3 items. I called and spoke to the manager Chris who was so helpful. Since we had covidand didn?t want to infect anyone, an employee drove down and delivered themselves the last 3 items. They really went above andbeyond. Thank you! Read more
There is always a long wait for your food, weather you order through the app, drive thru, or sit and wait pushing the red button... and sometimes you have to go to the door to make sure they know you have arrived because they don't respond for awhile. The foodis usually good but smaller portion sizes then shown, the premium burritos are small, the size of their Jr Burritos so if youwant more food for less $ or the same cost, order 2 Jr Burritos you will get more then 1 premium. The manager argues with youabout portion sizes and doesn't seem to be bothered by the long wait times. The drinks are usually the best here nut as for foodbe warned, the $ and sizes are not what they seem they should be. Read more
If the cheese burger looks like this when you make it, make another one... Don't send this out. Also, every drink should get a... mint, if you know you know. New fries are good. Read more
Our order was partially wrong with the fries cold. Our chicken was hot and burgers good. We got our food fast which would have... been great if it was right. The car hop was really nice and we had a rough night with everywhere being packed so we didn'tcomplain just went home. Read more