Reviews for Papa Johns Pizza in Purcellville, VA
Went to pickup my order and they gave me the wrong order, didn?t notice it till I got home. That and the pizza was crazy soggy... like it wasn?t all the way cooked :/ We were to hungry to go back and ended up eating the order of wings that were also wrong.Papa John?s went for a full on fail this evening .. Read more
Sometimes the pizzas are a bit messy but that's just when they put a lot of stuff on. They are usually on point and make great... pizzas! The young lady that I think is the manager is very nice even when super busy. A reliable source for Friday night pizza! Read more
I have had a great experience with ordering online. I?ve also noticed the manager is always so helpful and seems so encouraging... to her team with the busy Friday nights I typically order on. Keep it up Read more
I?m sorry but I waited 2 hours for my pizza and I still didn?t get it. I rate a 1 star because the pizza at Papa Johns is... amazing but slow service! Got one person delivering orders and I have to always wait 1-3 hours for my pizza. I get that they arebusy but we almost had to cancel our order?the place had no idea and no contact with the delivery person. So far waiting on mypizza and it has been at least 2-3 hours. Read more
Why does it take 45 or more minutes to get a pre ordered (through the papa John's app) pizza? This is the third time that we've... ordered a pizza, driven 15 minutes from our home to pick it up, then had to wait another 30-45 minutes at the store? I couldunderstand if they were busy. All three times there has either been no other customers or only one othercustomer. Unacceptable! We will be getting our pizza elsewhere in the future. Read more
Super fast service, and everybody that works here is very pleasant. One of the employees came around the counter to hand me my... pizza, and held the door open for me as I left. Sometimes it?s the little things. Kudos to the manager, you have hired greatstaff. Read more
Apparently this Papa John's has terrible delivery times and thus all the negative reviews; however, I ordered mid-day on a... weekday and the order arrived in less than half an hour. Still, that isn't peak time and I'd be wary of the other reviews.There's plenty of other pizza options in Purcellville now. Read more
Little rude over the phone, pizzas can take anywhere from 20-120 mins to be delivered