Reviews for Wingstop in Pueblo, CO
Disappointed in carry out order today. Order was not correct. No sauce on half the order. Boneless wings overcooked, others... no taste at all. The fries were ok. Normally this location is good. Hopefully it gets back on track. Read more
I wish I could split this review up... the taste of the food was 5 stars. The customer service is 1 star. I ordered delivery and... was missing 2 wings, missing all 3 three beverages. The driver stated he said he has never forgot anything before and didn'tknow how to handle the situation, maybe I can get them next time or he could go back and get my drinks. I stated, "we stillwanted our drinks, so can you please get our drinks?" The driver said he would return in an hour. The driver never returned. Icalled the store number, someone answered twice and before I could state the issue, was hung up on. I called a 3rd time and wason hold for over an hour with the recording stating my call "would be answered in approximately minutes" the entire time. Neverreached anyone and never received my missing items. I ordered delivery because I am without a vehicle and a small child. I alsoordered at a time buses stopped running so I have zero way to go get the missing items myself. Read more
Wanted to get my Five free wings with purchase after the CSUP game Saturday 9/10 SINCE WINGSTOP IS A SPONSOR around 9PM but... found out THEY WERE CLOSED after driving to the location. Online and store window says CLOSES 11PM, but I saw two employeesinside. I expected better from a Pack sponsor on game day. I normally give people the benefit of the doubt - maybe the fryerbroke - but it was a Saturday night and you're a sponsor. Read more
HORRIBLE!!! I use to love wingstop however their staff is absolutely horrendous! I placed my order for 30 wings at 6:30, at... 8:43pm I have finally received my order. 2 hours for 30 wings?! Not to mention they?re plain!! I order 3 different flavors andnothing, all plain chicken wings. When I finally went into the shop to see why my order was taking so long there was only 2employees working meanwhile 2 others were standing around doing nothing. The lady I spoke with gave me no reasoning to why myorder took so long, had a horrible attitude, never gave an apology and practically threw the bag at me. I will be going intomorrow and speaking with a manager for a refund. I waited 2 hours for an order that wasn?t even correct. Read more
Well you guys have an awesome commercial about having chicken sandwiches with a choice of any of your sauces. Sounds freaking... GREAT!!!! So I checked out the online menu. Hooing to order to go. The sandwiches aren't anywhere on the menu. So I tried tocall my local location. They put me on hold saying it would be 5 minutes. This lasted for 20 minutes. I just wanted to ask aboutthe sandwiches which I thought could bd awesome...... YeH now the want me to wait for ten minutes. Who knows what that reallytranslates to??? I just started out wanting to talk to a person about what they were advertising and do not have on the onlinemenu. And nobody can get a hold of anybody!!! Read more
They are very lazy and mix their sauces!! I ordered mango habanero and they mixed it with Asian zing!! I?m unsure if it was by... accident twice or not wanting to wash another mixing bowl and just assume no one would know!!! It?s disgusting and I couldtell!! The fries were over cooked and salty as well even when requested lightly seasoned. When calling the store , no one pickedup and I called and waited for over 20min and no pick up ever!! They are rude and not team playing and or trained properly torun a store!! Management is a joke and so I decided to reach out to corporate!! Please rehire some new individuals who know whatthey are doing!! You guys make wings and fries not even corn no more it?s not rocket science Read more
The only complaint is difficulty getting into the parking lot, but that's not on the store itself, so I'm not holding that... against them. The employees here are friendly, helpful, know their product, and seem to enjoy their work, which makes beingthere a fun experience. The chicken is great, and sauces top tier. Definitely going to be back soon! Read more
Nastiest most overpriced wings from la junta all the way to Denver. Save your money and go to blackjack or pizza king. So... disappointed, it was my son?s birthday dinner? also we spent almost $100 in soggy nasty fries and the wings were so old andrubbery, absolutely trash just like buffalos wild wings , the food and the customer service Read more