Reviews for Pizza Pie-er in Providence, RI
There?s tons of Pizza places here in Providence. That being said Pizza Pie-er sets itself apart. I can?t say it?s #1 because... that?s subjective, but it is unique. The pizza is always fresh and never greasy or overly burnt. This is the only pizza spot Ican eat half a pie and not feel overly full or sick after. The foldable boxes are pretty neat too. Read more
Called well ahead for pick up. You can be busy, but hot tip, a ?hi, just one moment? goes surprisingly far, especially when the... alternative is standing awkwardly at the register for upwards of 10 minutes minutes while 3+ people straight up pretend you?renot there. I literally had to call the store while I was inside, wait for the other person on the line to finish, and talk onthe phone in front of the employees face to even be acknowledged?? Wild I asked 3 times for sauce with my wings and they stillforgot it? yeah I?m not coming back here lol There?s a ramen place right next door that Maps didn?t even show me! Passed it onthe way, will try there for lunch breaks I guess Read more
You wrote a review for Pier Pizza 11 minutes ago 1.0 star rating7/28/2022 How Not to Do Customer Service: Okay, I will admit... that I made the first mistake. I ordered a medium pizza with anchovies on my phone (via Door Dash) for delivery. The order wentthrough before I was able to place a note that the anchovies were only to be on one-half of the pizza. As soon as the orderwent through, I realized my mistake. I immediately called Pizzapier. I was placed on hold by a member of the staff - waited 5minutes before I realized no one was going to pick up my call. I called again, had to wait for about 3 minutes before anotherstaff member picked up. I told him my issue, and that I needed to change my order to half Cheese / half Anchovy. He said "NoProblem!". Great! I get a ping from Door Dash in ten minutes that they are on their way. Great! Door Dash gets there, andwhen I bring the pizza up to the kitchen, I open the box, and, of course, the Pizza is all anchovies. I immediately callPizzapier, and after another 3-5 minute wait (they're busy , I get it), the guy who told me it was "No Problem" answered thephone. I told him that the order was prepared wrong, and I needed a replacement. He told me that after my phone call, he toldthe kitchen but they said it was too late as the pie had already gone in the oven, and there was nothing to be done. (Did theycall me back to tell me that? No.) I told him that was unacceptable (I am a multiple repeat customer), and he answered that byhanging up the phone on me. That, of course, was more than annoying - so I called back, this time I got another Staff Member.I explained the problem to him and he said it wasn't their problem, it was Door Dashes. I said "Your guy told me it would betaken care of and that there was 'no problem', so at that point, imho, its Pizzapier's problem". He answered that by hanging upthe phone on me too. Seriously Pizzapier, thats how you do customer service? On a side note, the Pizza Read more
The pizza here is pretty freaking amazing and the service is some of the best. I recommend trying them out if you haven't yet.... Very much worth a try. Read more
Lover their pizza! I order their pizza all the time :?My favorite is the Brimp. Cajun Chicken & Buffalo Chicken are delicious as... well! If you are a meat eater, try their Steak Bomb! Read more
Such great pizza. And, unlike Domino's, they know how to find your house year after year. The pizza tastes incredible with the... fresh veggies. Incredible. Lastly, kudos for the environmental awareness. Great business. Great pizza. Read more
Looking for a new place on our pizza crawl, [a different place every other visit], we were lucky enough to find this place.... Right away we liked the young man behind the counter who was very patient as we checked out the menu thoroughly and thoroughlypleased with all the amazing selections. We decide to get the Jamaican chicken pizza and we chose a good one. The pie was niceand thick with plenty of toppings on every slice. The Jamaican spice for me was just right, spicy enough so you know what youordered without burning a hole in your tongue. The pie was even brought over to us with plates and napkins. None of thatnumber/name calling stuff. We were treated very well. It was nice to sit down in a clean, calm atmosphere where we could justenjoy the the beautiful day. This place deserves many return visits to try a lot more of these pies done right. Read more
Very good pizza, but unfortunately they don't always honor the promotions they send to your email for their specific location. ... Thought management would be able to figure out a solution but they didn't even understand their own promotion. Read more