Reviews for A&W Canada in Princeton, BC
Lacked onion rings (atypical). No fountain refills. No diet root beer. Very expensive for what you get. I usually bring... coupons as this makes the price more reasonable. New person at ordering area learning. Told buddy no onion rings and yet weheard them being offered to drive through customs within minutes. Not being managed well from the looks of it. Seen it donemuch better elsewhere. I don't usually give lower ratings but it wasn't up to usual standards by any means. Food we did getwas ok but over priced - that being said, I knew that going in. Other stuff just frustrating. Read more
I know that everyone is short-staffed everywhere at the moment so I?m trying to be fair in my review but it isn?t an excuse for... how unsanitary this restaurant is (Princeton). I stopped in on Sunday around 2 to grab a quick meal and ALL the garbages wereoverflowing (even the ones behind the service counters, empty bottles of juice, sugar all over the service counter. There werepaper receipts all over the floor. I felt bad for the young employees that had a long line up of customers but noticed thatinstead of trying to clean up in between tasks, they just waited for the burgers from the kitchen to come their way (so I thinkthe problem comes from management). I stopped in again on Monday evening thinking maybe things would be different but the stateof the restaurant was just as bad and the bathrooms were absolutely nasty. It doesn?t stop to the interior. The outside diningarea was definitely very dirty with accumulated grime from all summer. The tables are soiled with stains and the building isn?tvery clean?. I can?t imagine what the kitchen looks like and hope this establishment gets inspected soon because it isdefinitely not sanitary and shouldn?t be operating the way it is at the moment. Read more
Terrible. Long wait (30 mins) for two plain burgers and two fries. Fries were cold, burgers had obviously been sitting. Staff... was far to complacent and took no interest in customer service. One staff was continually touching his face and then handlingthe food. Instead of appropriately working the line, unmasked staff were leaning into the food delivery slides, asking cookingstaff for various food items. Disgusting. When asked if a manager was present, the simple reply was ?Not until 3:30?. No offerto assist customers with their concerns. Don?t bother stopping. Read more
Location is extremely short staffed. Restrooms are filthy and siting area is full of garbage. We waited 45 mins in the drive... thru for 2 bacon and egg meals. Read more
Food was undercooked. Wait time for 1 fry, 1 sweet potato fry and 2 burgers was 25 minutes. The photos are what the tables... looked like when we arrived and when we left. Not one employee was managing the dining area. Also, if I'm paying $5 for sweetpotato fries, please don't fill half the container with regular fries. Unless you want to discount it of course. Wouldn'trecommend. Go grab a sandwich from the gas station next door Read more
The place wad filthy. Burgers were as one would expect for A&W fast food but I found it expensive for what it was. Okay I can... accept the price because everything is getting expensive but what I can't accept it how dirty it was. Started with bathrooms,interior and outside. It was very busy and the only table available was outside. I was not happy to let my granddaughter eatfrom the table so I used the paper bags as a placemats. Won't be back. Read more
We ordered our meals and afterwards we're told they sold out of onion rings earlier in the day. It looks like it was run by a... bunch of teenagers with out any food safe certificates. My burger was barely Luke warm and the mozzarella cheese didn't evenmelt, as it was still a slice. I have had explosive diarrhea ever since eating here, I recommend NOT Eating here. barf Read more
Horrible service. I understand they?re short staffed but when I order something I expect it to be right. I always order the... spicy habanero chicken burger with NO tomato and EXTRA sauce. It usually takes them about 15-20 minutes in the drive thru tomake it and it?s never right. They almost never put extra sauce on it or barely any sauce at all and always put tomato. Today Iordered 2 spicy chipotle wraps, went to work and decided to eat them before I went in and there?s no sauce whatsoever on thewraps. I decided to go back because there?s no way I?m spending $7 for it to be wrong. Told the lady at the window and she tookthem saying they would be remade, she opens the bag and opens the wraps with her bare fingers, folds them up again and comes tothe window hands me them saying there?s plenty of sauce on them and if I wanted more I should?ve asked. She handed me my sameorder back after digging through them with her bare hands. Highly disappointed. I ended up throwing them out as that?sdisgusting. Every time I try to call they never answer the phone. Management is horrible and doesn?t care about customerservice whatsoever. Do yourself a favour and go elsewhere for a more satisfactory meal. Read more