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Reviews for Dunkin' in Prescott Valley, AZ

Pat Kennedy 1 year ago
1

First and last time going to this establishment. I walked in to get my morning coffee. I stood at the counter and was ignored by... the workers. I stood at the counter waited for good 5 mins. Walked out frustrated and going someplace else. Read more

Maleah Viramontes 2 years ago
1

Pooor service every time but this time set it over the top Coffee is 90% milk Smoothie is chunks of ice like it wasn?t even... blended They forgot over half of my order and the snackin bacon (I?ll insert a picture) is literally crumbs they scraped off thepan so they didn?t have to make more I come here because I appreciate the options for my son but this is ridiculous Read more

Amber Ohnemus 2 years ago
1

I rarely give a poor review. I take my daughter to Dunkin at least 2 times a week. This is the 8th time they have messed up part... of our order (same order every time) Also, I am an educator and I had to help the employee at the window do math today. He saidI owed $6.72, but that didn?t match the box, so I verified and he?s like oh yeah $6.76. I gave him $20.76 in cash and changefor a $6.76 order, so I am owed $14 even. He returned $13.76. I then proceeded to ask him for a dollar and give back the changehe gave me. If he didn?t want to use the 76 cents - it still should?ve been 13.24. I also ordered an ice coffee with oat milkand caramel syrup. Pretty sure I was given straight coffee with no add ins. I appreciate that Dunkin? is open early and ischeaper than most other places, but it?s not worth it any more. Read more

Brie Courtney 2 years ago
1

Places like this are the death of small towns and businesses! No standards of excellence, horrible coffee, rude service. There... is an amazing bakery next to the theater and an awesome local drive through coffee just a block up the street! Don't supportplaces like this, your killing America! Read more

Alyssia Lynn 2 years ago
3

The drinks and customer service at this location are usually absolutely wonderful but yesterday (07/03/22) there was a borrowed... worker from another store (Jose) and he gave the worst customer service I have ever received. We witnessed him beingdisrespectful to the employees and he did not even know what was on his menu.. Read more

Shannon Harper 2 years ago
1

March 6, 2022, went to Dunkin and they had no refreshers, Matcha or plain bagels. The donuts we got had barely any frosting. The... Chai tea taste gross. Will not be going to this place ever again. Read more

Noah Eastman 2 years ago
1

Normal Dunkins are fine but this one was horrible. Took about 20 minutes to go through 3 cars just to have a burnt croissant... and bad coffee. Read more

Ronalyn DeBlois 4 years ago
5

We always have great service here! Love getting donuts, coffee and the egg wraps. Can't beat the price 2 for $2. The ice cream... selection from Baskin Robbins is usually pretty limited. Read more