Reviews for Baskin-Robbins in Prescott Valley, AZ
Got a scoop of Pumpkin Cheesecake ice cream today. Not many staff, but the male employee came right up and asked if I wanted to... try any flavors. He was very polite and courteous. Read more
Got 2 hand pack courts half and half. And one is half full, not packed whatsoever. Female employee that took order was extremely... rude. When trying to call the store it just goes to an automated device. Had to call dunken(the store next door). Read more
Yeah, not the 31 flavors I remember. No sundaes, no banana splits and no banana Royal's. Management doesn't want to buy... bananas anymore. So what's the diff between this place and the average ice cream parlor? I'm not coming back. Disappointed. Read more
Went thru drive thru wanting pre packed quarts. Had neither one. Asked if they could pack two for me. His response was "are... you kidding me?" Then he said they didn't have either flavor. So I said I guess I don't want anything. Promptly parked andwalked in. Wouldn't you know it, both flavors under the glass. He was a little nervous when I walked in. Stood in linebehind 2 people for over 10 minutes and decided this isn't worth my time. Note I've been told the same thing in previousvisits and I wonder how many times I have been lied to. Employees should reimburse the company for lost revenue. Flat outlazy. Read more
The ice cream was delicious and, when my wife dropped the cherry from her sundae, she was given several more in a cup. We're... both happy with the product and the service. Read more
Well, we always know the ice cream will be good! The service was friendly and prompt. Indoor seating is a somewhat confined... area. Outdoor seating is on a large patio with little or no greenery and lots of traffic noise. An outdoor speaker was playingmusic as if to compensate for the traffic noise, but it only increased the noise level uncomfortably. Tall concrete walls oneither side of the patio completed the jailhouse atmosphere. The garbage can was completely overflowing, so we had to track downa receptacle inside the store. Read more
Came through the drive through and ordered a Sunday with coffee ice cream, but the closest thing they had was some sort of fudge... ice cream. Anyways we tried it and it was pretty good. Too many nuts but otherwise I liked it. Drive thru was fast & theemployees were friendly. Read more
Worst run Baskin-Robbins in the history of the franchise. I have been there 4 times over the course of 5 months and they are... always out of practically everything. Never have whip cream for a sundae, never have any variety of toppings (you would be luckyto even get one) and never have any basic flavors or the great ones like peanut butter and choclate. I feel bad for theemployees for they take all the heat from disappointed clients like me. Read more