Reviews for Dairy Queen Grill & Chill in Prescott, WI
Very rude customer service today. Long wait time, and employee made rude faces when I asked for a side of nuts. Bonus, she... refused to give lids for the blizzards. Really nice as they dripped all over the front seat. I tried to call to talk to themanager, but the phone must be off the hook. I would really like the management to speak to the staff, because that'sridiculous! Read more
Best deep fried onion rings I have ever had a Dairy Queen. As busy as the 2 employees were one of them still found the time to... give us a pup cup before it was even time for us to order.???????? Read more
New staff and stuff is still wrong. Also got a blizzard live 3 min from the restaurant and by then my dessert should have not... been soup but it was and paid for extra ingredients didn't get them . This was the 3rd chance we have given them guess we willbe driving to hastings from now on. Read more
Probably the longest I've ever waited in line for fast food considering how few customers there were. I would have left the line... ten minutes in had there been a way to do so. There were only 2 people ahead of me (one at the window waiting for food and oneat the order speaker), but there was no one taking orders, so the person in front of me was just sitting there waiting. Thenwhen I get up to order, the poor kid taking orders finally couldn't hear anything I said. When I got up to the window, that kidwas busy as all get out, but there was a female employee literally just laughing and playing around with the adult who I assumedwas the manager (?). He went in the back and I am guessing "made" my food while the drive thru kid/guy took my payment and mademy ice cream. The girl kept coming up to the front smiling with her arms crossed, doing absolutely nothing. When I got myrotisserie chicken bites, I drove away. I drove 3 minutes and then ate my chicken. HALF of them were COLD. Not luke warm. Cold.So that's gross, but my dogs enjoyed them. I think maybe management needs to be more focused on how things are running. Maybethey could have the girl who did nothing ..I don't know... Doing something? Maybe they should make sure the food isn't cold.Maybe they could mind the drive thru instead of having people stuck. I don't complain about fast food usually because it iswhat it is, but when there's not a huge line, no one should be waiting fifteen minutes to order. Overall not a good experience. Read more
I chuckled around Father?s Day when the local Facebook page touted multiple pictures of DQ misspelled ?Happy Farters Day? cakes.... I?ve decided the poor cake decorator has an issue with the letter H as a recent cake we got said ?Happy Birtday.? At least istasted great! Read more
Food was good and the blizzard was made right and not over blended. Everything was perfect till I was told they were out of... gravy? the worst words to be said in the DQ drive thru? you can?t run out of gravy! Read more
WTF? they put the gravy for our chicken strip basket in a mini blizzard cup with no lid. It dumped all over the food, causing... the already old fries to become soggy. The chicken strip basket wasn?t shut at the bottom so after already being spilled, itdumped out on the bottom on the bag? I understand it?s often young kids who work here. I used to back in high school myself,this same location!! But I agree with the many others who have said this place just continues to go downhill. There goes $7worth of food? Read more
Staff was very friendly and courteous, food was done quickly and served hot. Tasted very good. What more can you ask for?... ???????? Read more