Reviews for Baskin-Robbins in Prescott, AZ
don?t order postmates or uber eats from here, they will always get your order wrong.
The little girl in there was very nice and very sweet meet but the adult that was helping her she was a complete jerk and made... our order wrong... It's sad when a child has better customer service skills than the adult.... Read more
Ice cream was good, but portion size is ridiculously small. I ordered a banana royale. Price was almost ten dollars and it... looked like two very small scoops , I remember the days when they use to fill the cup, this time it was a little more than halffilled. For that price I?ll go buy the ice cream and bananas and make my own, probably 6 for the price of one. I understand thatprices are increasing so I paid a lot more but to increase price and decrease portion size is scandalous. I did order throughdoor dash but I picked up. Read more
Great ice cream but the two.girls there were stuck up. Asked what was the favorite and they told me they didn't know lol. Very... stuck up but yummy food! Read more
They have a non dairy chocolate chip cookie dough ice cream ???? I love that more places are chartering to people that can't /... don't do dairy. They also have very cute kids ice creams with characters and beautiful sprinkles. My daughter got the mermaid onand the tail was edible! Comes in a cute cup with a little joke on the back. This was a hit! The other two were a unicorn and aone eyed monster. You pick your flavor and then it comes as the chosen character. Read more
Still never manage to remember to snap a quick pic of my ice cream before it?s gone! Pralines and cream is my favorite.
Loved the service and the ice cream was awesome. I had my heart set on a quart of chocolate but the quart of mint chocolate... chip I got instead was amazingly good. Their ice cream is always excellent. I thought the staff were helpful andfriendly. And they were not pests, either. They kept busy and still took care of their customers. And did NOT badger anyone tohurry up and leave so they could free up a table or harp on them or hound them relentlessly. In short? Perfect customerservice. Helpful without being intrusive. Awesome. Thank you. Read more
Rolled up to the drive-through tonight at 9:30 PM to grab some ice cream for the family and my neighbor. Google says that they... close at 10 PM. The open sign was still on when we got there. We sat at the window for a few minutes and nobody came. Then allof the sudden I saw an employee peek around the corner at us, and then go back into hiding. Yes, they wanted to close early, Iunderstand. But the right thing to do would have been to at least come to the window and tell us that you are closing earlyrather than making a sit there and wait for nothing. ??????? Read more