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Reviews for Starbucks in Prattville, AL

Stephanie Musco 1 year ago
3

Every thing I go they make my drink wrong and the last time I paid for 3 large drinks they gave my 3 smalls charged me for three... large I was running late so I told them to forget it .... The Starbucks in Montgomery always gets it perfectly if I'm not goingthat way I'll go to D.D????hope this helps Read more

Shannon Baker 2 years ago
5

Great coffee! Blonde Americano!! My favorite! And great service with a smile!

Daniel Mengel 2 years ago
2

I'm looking for a Insulated 20 Ounce, Non Spill reusable Coffee Cup. But can't find one. And I'm looking for some Instant... Coffee. But Starbucks has no large containers of Instant Coffee. Besides. Starbucks is Expensive. Read more

Ray Cantley 2 years ago
1

This location is closed on a Saturday night at 8pm when both online and the sign on the door say open until 9pm. There is 5... employees in there just cleaning. Using the "pandemic" as an excuse to just close whenever you want is getting really old. Read more

Julie Dickey 3 years ago
5

Sept 2021~Pratt. AL inside TARGET. Wished I'd gotten the young barista girl. She was working alone, 3 people in line & she knew... what she was doing! Helped me on decision on type of milk I wanted to use in my vanilla latte with whip cream. She had goodpersonality, didn't seem rattled or nervous about the line & had my drink ready so fast. Who ever trained her did a A+ job,kudos to her parents for raising such a polite, friendly girl who smiled, greeted me & thanked me as I was leaving. Such arefreshing experience to have good customer service. Rare these days. Read more

Melissa Letts 3 years ago
1

DO NOT PATRONIZE THIS ESTABLISHMENT IF YOU CAN'T MEDICALLY WEAR A MASK THEY WILL NOT SERVE YOU!!! I was part of a group that... went in on December 27th during a shopping trip to this location and was refused service as a paying customer due to not beingable to medically wear a mask!!! The young lady was behind glass, and wearing a mask and yelled this at me in front of othercustomers!!! I was embarrassed and humiliated by how I was treated. I will never go to this establishment again, as I wastreated very fairly at another location, and after explaining that I couldn't wear a mask for medical reasons I was givenexcellent service! Read more

lionspiritualjourney 5 years ago
4

Quick fast service love it. I bought a latte and as usual it was a win. I like the friendly service. I despise the tip jar when... I'm pulling up at the window. I personally still think that if you're waiting on me inside you get a tip but when I drive up andyou give me my drink take my money it's over with. Read more

Lynda McAnelly 5 years ago
5

I don't drink coffee, but I go in with my daughter on a weekly basis. The staff has helped me come up with drinks, both hot in... the summer and cold in the winter that I love. They made the suggestions, made me different drinks until they found MY DRINK! They are always helpful, nice and super friendly. Especially Essence! Great Job Starbucks! Read more